Working Student - Technical Support (m/f/d)
- Role
- Support
- Employment
- Full-time
- Company size
- Mid-size
Open to DE only. Set where you work from to check your eligibility.
No BS summary
Working student technical support role for an actively enrolled Bachelor's/Master's student in Germany. Needs Windows/Linux fundamentals, networking basics, rotating evening/weekend availability, German C2, and good English.
Core skills
Required skills
Optional skills
Required languages
🎤 Why voize? Because we're more than just a job!
voize is building AI companions for Europe's nurses - today, 200,000+ users rely on us every shift, and we're just getting started. We're a Berlin-based scaleup with $50M in Series A backing and the ambition to match, built by a team that cares. If you're driven, want to contribute to real impact, and thrive in an environment that moves quickly, we'd love to meet you.
💡 Your Mission: Keep 1,000+ care facilities running
As a Working Student in Technical Support, you help keep 1,000+ care facilities running smoothly. When something breaks - a firewall, an integration mismatch, a regression - documentation stops. Your mission: catch it fast, fix it, and make sure it doesn't happen twice.
🚀 Your Daily Business - No two shifts are alike
- Own technical cases end-to-end - reproduce and isolate faults across app, network, and integrations
- Debug integrations and on-prem configs for German care software systems
- Untangle customer-side IT issues like firewalls, proxies, and certificates
- Monitor system health during your shift and support incident response
- Turn recurring issues into fixes - contribute to root-cause docs and runbooks
🤝 Your Skillset - What you bring to the table
- Enrolled student (Bachelor's/Master's), ideally in Computer Science or related - active enrollment required for a Werkstudent contract
- Good Windows/Linux fundamentals and networking basics (firewalls, proxies, DNS, TLS)
- Nice to have: exposure to observability tools (Grafana, Sentry) and API/integration debugging, or eagerness to learn fast
- Available for rotating evening/weekend shifts, calm and clear under pressure
- German at C2 level, plus good English
🌱 Growing together - what you can expect at voize
- Flexible working hours because you know when you work best!
- reimbursement of the "Deutschlandticket"
- 25 days of vacation – and your birthday off
✨ Ready to talk? Apply now! 🚀
We look forward to your application and can't wait to meet you - no matter who you are or what background you have!
What you'll do
- Own technical cases end-to-end, reproducing and isolating faults across app, network, and integrations
- Debug integrations and on-prem configurations for German care software systems
- Untangle customer-side IT issues such as firewalls, proxies, and certificates
- Monitor system health during shifts and support incident response
- Turn recurring issues into fixes by contributing to root-cause documentation and runbooks
What they require
- Enrolled student in a Bachelor's or Master's program, ideally in Computer Science or a related field
- Active enrollment required for a Werkstudent contract
- Good Windows/Linux fundamentals and networking basics
- Available for rotating evening and weekend shifts
- Calm and clear under pressure
- Preferred: exposure to observability tools and API/integration debugging, or eagerness to learn fast
Benefits
- Flexible working hours
- Reimbursement of the Deutschlandticket
- 25 days of vacation
- Birthday off
voize builds AI health-tech that helps caregivers win back time from paperwork.