Workday HCM Platform Consultant
- Role
- Support
- Experience
- Senior
- Employment
- Contract
Open to Anywhere in LATAM + US · except MX · UTC-6…UTC-5. Set where you work from to check your eligibility.
No BS summary
Workday HCM консультант с 5+ годами практического опыта, отвечающий за production support, конфигурацию и устранение неисправностей в интеграциях и бизнес-процессах Workday. Требуется высокая самостоятельность и покрытие рабочих часов по центральному времени США (CT). Удаленный контракт, кандидаты из LATAM (кроме Мексики) или США.
Core skills
Required skills
Optional skills
We are seeking an experienced Workday HCM professional to support the ongoing health, stability, configuration, and production operation of a large Workday environment. This is a hands-on contract role combining functional Workday configuration with technical and integration-facing production support. The ideal candidate has deep Workday Core HCM experience and is comfortable owning day-to-day platform issues, maintaining configuration, troubleshooting business processes and integrations, supporting worker lifecycle processes, and identifying sustainable solutions to recurring production problems. Enterprise experience strongly preferred. ## Key Responsibilities * Support the day-to-day operational health and stability of Workday Core HCM and related worker lifecycle capabilities. * Investigate and resolve functional configuration and technical production issues. * Troubleshoot failed or incorrect Workday business processes, transactions, configuration, security assignments, and unexpected system behavior. * Identify recurring production issues and implement sustainable fixes that reduce repeated manual intervention. * Support incident resolution and root-cause analysis for production-impacting issues. * Maintain Workday configuration health and help identify areas of functional or technical debt. * Configure and maintain functionality supporting worker and contingent worker lifecycle processes, organizations, supervisory structures, staffing changes, job changes, business processes, security assignments, and foundational worker and organization data. * Troubleshoot business process routing, condition rules, notifications, validations, security, and related configuration. * Support troubleshooting of inbound and outbound Workday integrations and system-to-system data flows. * Help determine whether integration-related issues originate in Workday configuration, integration logic, data, or external system behavior. * Partner with integration specialists to diagnose issues involving APIs, web services, middleware, and downstream systems. * Support validation of worker and organization data integrity across Workday and connected systems. * Contribute to remediation of recurring integration-related production issues. * Support Workday Help configuration and operational issues, including case routing, visibility, security, and business processes. * Support Workday processes and data related to contingent workers and connections with VNDLY. * Collaborate cross-functionally with product, functional, integration, HR service, procurement, finance, and other stakeholders as needed. * Support ongoing platform maintenance, release readiness, operational effectiveness, and production health.
## Must-Have Skills * 5+ years of hands-on Workday experience. * Strong functional knowledge of Workday Core HCM. * Hands-on experience with Workday configuration. * Experience with Workday Business Processes and worker lifecycle processes. * Production support and troubleshooting experience. * Ability to troubleshoot common Workday integration issues. * Ability to work independently with minimal supervision. * Ability to follow established Workday configuration and integration patterns. ## Nice-to-Have Skills * Experience with Workday Help. * Experience with VNDLY or contingent workforce processes. * Experience with Workday reporting and calculated fields. * Experience with Workday security administration and security troubleshooting. * Experience supporting SOX controls, audits, or User Access Reviews. * Experience working in a large or global Workday environment. * Broader Workday integration experience beyond basic troubleshooting.
## Required Tools & Platforms * Workday * Workday Core HCM * Workday Business Processes ## Location, Time & Engagement * Remote contract engagement. * Candidates may be based in LATAM, excluding Mexico, or the United States. * Must be able to provide working-hour coverage aligned with U.S. Central Time. * Full-time allocation of approximately 40 hours per week. * Current engagement end date: March 31, 2027.
What you'll do
- Support the day-to-day operational health and stability of Workday Core HCM and related worker lifecycle capabilities.
- Investigate and resolve functional configuration and technical production issues.
- Troubleshoot failed or incorrect Workday business processes, integrations, configuration, security assignments, and unexpected system behavior.
- Identify recurring production issues and implement sustainable fixes that reduce repeated manual intervention.
- Support incident resolution and root-cause analysis for production-impacting issues.
- Maintain Workday configuration health and help identify areas of functional or technical debt.
- Configure and maintain functionality supporting worker and contingent worker lifecycle processes, organizations, supervisory structures, staffing changes, job changes, business processes, security assignments, and foundational worker and organization data.
- Troubleshoot business process routing, condition rules, notifications, validations, security, and related configuration.
- Support troubleshooting of inbound and outbound Workday integrations and system-to-system data flows.
- Help determine whether integration-related issues originate in Workday configuration, integration logic, data, or external system behavior.
- Partner with integration specialists to diagnose issues involving APIs, web services, middleware, and downstream systems.
- Support validation of worker and organization data integrity across Workday and connected systems.
- Contribute to remediation of recurring integration-related production issues.
- Support Workday Help configuration and operational issues, including case routing, visibility, security, and business processes.
- Support Workday processes and data related to contingent workers and connections with VNDLY.
- Collaborate cross-functionally with product, functional, integration, HR service, finance, and other stakeholders as needed.
- Support ongoing platform maintenance, release readiness, operational effectiveness, and production health.
What they require
- 5+ years of hands-on Workday experience.
- Strong functional knowledge of Workday Core HCM.
- Hands-on experience with Workday configuration.
- Experience with Workday Business Processes and worker lifecycle processes.
- Production support and troubleshooting experience.
- Ability to troubleshoot common Workday integration issues.
- Ability to work independently with minimal supervision.
- Ability to follow established Workday configuration and integration patterns.
- Enterprise experience strongly preferred.
- Preferred: experience with contingent workforce processes.
- Preferred: experience supporting SOX controls, audits, or User Access Reviews.
- Preferred: experience working in a large or global Workday environment.
One of Upwork's largest clients, an American multinational technology company, is in search of an M365 Administrator.
What people say about this company
3.1/ 5