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Lifted, an Upwork Company

Workday HCM Platform Consultant

RemoteLATAM+United States· except Mexico· UTC-6…UTC-5
Published
Role
Support
Experience
Senior
Employment
Contract
Salary not disclosed
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Open to Anywhere in LATAM + US · except MX · UTC-6…UTC-5. Set where you work from to check your eligibility.

No BS summary

Workday HCM консультант с 5+ годами практического опыта, отвечающий за production support, конфигурацию и устранение неисправностей в интеграциях и бизнес-процессах Workday. Требуется высокая самостоятельность и покрытие рабочих часов по центральному времени США (CT). Удаленный контракт, кандидаты из LATAM (кроме Мексики) или США.

Core skills

Workday

Required skills

Workday Core HCMWorkday Business Processes

Optional skills

Workday HelpVNDLYWorkday reportingCalculated fieldsWorkday security administrationWorkday integration

What you'll do

  • Support the day-to-day operational health and stability of Workday Core HCM and related worker lifecycle capabilities.
  • Investigate and resolve functional configuration and technical production issues.
  • Troubleshoot failed or incorrect Workday business processes, integrations, configuration, security assignments, and unexpected system behavior.
  • Identify recurring production issues and implement sustainable fixes that reduce repeated manual intervention.
  • Support incident resolution and root-cause analysis for production-impacting issues.
  • Maintain Workday configuration health and help identify areas of functional or technical debt.
  • Configure and maintain functionality supporting worker and contingent worker lifecycle processes, organizations, supervisory structures, staffing changes, job changes, business processes, security assignments, and foundational worker and organization data.
  • Troubleshoot business process routing, condition rules, notifications, validations, security, and related configuration.
  • Support troubleshooting of inbound and outbound Workday integrations and system-to-system data flows.
  • Help determine whether integration-related issues originate in Workday configuration, integration logic, data, or external system behavior.
  • Partner with integration specialists to diagnose issues involving APIs, web services, middleware, and downstream systems.
  • Support validation of worker and organization data integrity across Workday and connected systems.
  • Contribute to remediation of recurring integration-related production issues.
  • Support Workday Help configuration and operational issues, including case routing, visibility, security, and business processes.
  • Support Workday processes and data related to contingent workers and connections with VNDLY.
  • Collaborate cross-functionally with product, functional, integration, HR service, finance, and other stakeholders as needed.
  • Support ongoing platform maintenance, release readiness, operational effectiveness, and production health.

What they require

  • 5+ years of hands-on Workday experience.
  • Strong functional knowledge of Workday Core HCM.
  • Hands-on experience with Workday configuration.
  • Experience with Workday Business Processes and worker lifecycle processes.
  • Production support and troubleshooting experience.
  • Ability to troubleshoot common Workday integration issues.
  • Ability to work independently with minimal supervision.
  • Ability to follow established Workday configuration and integration patterns.
  • Enterprise experience strongly preferred.
  • Preferred: experience with contingent workforce processes.
  • Preferred: experience supporting SOX controls, audits, or User Access Reviews.
  • Preferred: experience working in a large or global Workday environment.

One of Upwork's largest clients, an American multinational technology company, is in search of an M365 Administrator.

🇺🇸 United StatesAIEnterprise

What people say about this company

3.1/ 5

Salary not disclosed