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Fran's ExploreMore Travel

WFH Hospitality Coordinator

RemoteUnited States onlyArchived
Published
Role
Operations
Experience
Entry level
Employment
Part-time
Salary not disclosed
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Open to US only. Set where you work from to check your eligibility.

No BS summary

Hospitality Coordinator (WFH) supporting guest services across several US cities. Requires strong customer-service, communication and organizational skills; basic computer and reservation-system proficiency. Previous hospitality/customer-service experience is a plus.

Core skills

reservation systems

Required skills

office software

What you'll do

  • Manage guest bookings, inquiries, and reservations, ensuring all details are accurate and up-to-date.
  • Coordinate guest services, including check-ins, check-outs, and any special requests during their stay.
  • Assist in organizing events, meetings, and special accommodations for guests.
  • Handle guest feedback, resolve issues, and ensure satisfaction throughout their stay.
  • Perform general administrative tasks, including filing and record keeping, and communicate with team members to ensure high standards of service.

What they require

  • Passion for hospitality and providing excellent customer service.
  • Strong communication and organizational skills.
  • Basic computer skills, including proficiency in using office software and reservation systems.
  • Ability to work independently and as part of a team.
  • Preferred: Previous experience in hospitality or customer service.

Benefits

  • Competitive pay with performance-based incentives.
  • Flexible work schedule, with both part-time and full-time options available.
  • Opportunities for career growth within a supportive team.
  • Discounts on hospitality services and partner offerings.
  • Collaborative and dynamic work environment.

We are a dynamic, customer-focused travel group that specializes in providing personalized travel services.

Travel
Salary not disclosed