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Warehouse Manager (3PL & Replenishment)

RemoteSouth Africa, Egypt, Philippines only
Published
Role
Operations
Experience
Mid
Employment
Full-time
Salary not disclosed
Check eligibility

Open to ZA, EG, PH only. Set where you work from to check your eligibility.

No BS summary

Warehouse manager with 3+ years managing international logistics, multiple 3PL partners, replenishment, inventory, and Amazon operations. Must be based in South Africa, Egypt, the Philippines, or another location with enough overlap with UK/US business hours. Needs advanced Excel, Power BI, and practical AI tools experience such as ChatGPT or Claude.

Core skills

Microsoft ExcelPower BIAmazon Seller Central

Required skills

Amazon FBAAmazon FBMAmazon Global LogisticsChatGPTClaude

Optional skills

SAP ByDesignERP

What you'll do

  • Manage relationships with third-party logistics providers (3PLs) across the US, Canada, UK, and Europe.
  • Analyse, cost, and implement new 3PL partnerships in existing and new international markets.
  • Oversee warehouse inventory management, ensuring efficient storage layouts and picking processes.
  • Maintain inventory accuracy across all warehouse locations.
  • Ensure inventory systems are updated in real time.
  • Coordinate annual stock counts and investigate stock variances.
  • Work closely with Finance, warehouse partners, and auditors during stock reconciliation processes.
  • Develop, monitor, and improve warehouse KPIs.
  • Ensure all third-party logistics providers consistently meet agreed Service Level Agreements (SLAs).
  • Coordinate daily order fulfilment across international warehouses.
  • Ensure all customer orders are accurately prepared and dispatched by warehouse partners.
  • Select the most cost-effective courier solutions while maintaining required delivery timelines.
  • Recommend the most suitable fulfilment methods across Amazon FBA, Amazon FBM, Website Orders, eCommerce Platforms, and Trade Customers.
  • Maintain working knowledge of Amazon Seller Central, Amazon FBA, Amazon FBM, and Amazon Global Logistics (AGL).
  • Support replenishment planning across Amazon fulfilment centres.
  • Develop and manage annual warehouse forecasts, including inbound volumes, outbound volumes, storage requirements, and warehouse resource planning.
  • Manage peak season forecasting.
  • Evaluate the commercial viability of establishing a centralised international warehouse.
  • Assess global warehousing and distribution options.
  • Analyse shipping routes, freight costs, warehouse costs, and shipment timing.
  • Identify new warehouse and logistics opportunities.
  • Prepare business cases and strategic recommendations for senior management.
  • Reduce or eliminate port demurrage charges.
  • Lead investigations into damaged or faulty inventory and communicate findings to the Supply Chain team.

What they require

  • Minimum 3 years' experience managing international logistics and third-party warehouse operations.
  • Strong experience managing multiple 3PL partners.
  • Advanced Microsoft Excel skills, including complex formulas, Pivot Tables, and data analysis.
  • Strong Power BI experience.
  • Excellent analytical and commercial decision-making abilities.
  • Experience preparing business cases and presenting recommendations to senior management.
  • Working knowledge of Amazon Seller Central, Amazon FBA, Amazon FBM, and Amazon Global Logistics (AGL).
  • Experience managing supplier relationships and monitoring SLA performance.
  • Excellent written and verbal communication skills.
  • Comfortable presenting operational data to senior stakeholders.
  • Highly organised with the ability to work independently in a fully remote environment.
  • Proven experience improving warehouse and inventory processes.
  • Practical experience using AI tools such as ChatGPT or Claude to automate reporting or improve operational workflows.
  • Preferred: Experience using SAP ByDesign or another ERP system.
  • Preferred: Previous people management experience.
  • Preferred: Experience with China-origin international freight.
  • Preferred: Understanding of customs procedures.
  • Preferred: Experience managing courier accounts.
  • Preferred: Experience evaluating fulfilment channels across Amazon FBA, Amazon FBM, Website fulfilment, eCommerce platforms, and Trade distribution.
Salary not disclosed