Virtual Hotel Customer Service Coordinator
- Role
- Support
Open to US only. Set where you work from to check your eligibility.
No BS summary
Remote customer service coordinator for hotel/travel bookings. Needs organization, comfort with digital tools and remote communication, and willingness to learn the booking process.
Location: Remote
Position Summary As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding Destination Knot’s commitment to exceptional service.
Responsibilities Understand client needs and travel preferences Provide hotel recommendations and confirm reservations Manage booking changes and follow-up communication Keep detailed, accurate client records
Requirements Organized and dependable Comfortable with digital tools and remote communication Friendly, professional demeanor Willingness to learn the travel booking process
Why Join Us: Collaborative remote environment Hands-on guidance and self-paced training Access to industry partnerships and hotel programs
What you'll do
- Understand client needs and travel preferences
- Provide hotel recommendations and confirm reservations
- Manage booking changes and follow-up communication
- Keep detailed, accurate client records
What they require
- Organized and dependable
- Comfortable with digital tools and remote communication
- Friendly, professional demeanor
- Willingness to learn the travel booking process
Benefits
- Collaborative remote environment
- Hands-on guidance and self-paced training
- Access to industry partnerships and hotel programs
At Destination Knot, we specialize in crafting personalized travel experiences that create lasting memories.