Virtual Administrative Assistant | Simpro & Xero | Electrical Administration
- Role
- Operations
- Employment
- Full-time
Open to PH only. Set where you work from to check your eligibility.
No BS summary
Virtual administrative assistant in the Philippines with Simpro, Xero, scheduling, customer service, and trades/field-service administration experience. Must have strong written and verbal English and be comfortable supporting an Australian electrical contracting business remotely.
Core skills
Required skills
Optional skills
Required languages
Are you an experienced Virtual Administrative Assistant with Simpro experience? Do you enjoy scheduling, customer service, and keeping business operations organised?
We're looking for a proactive and detail-oriented Virtual Administrative Assistant to support a growing Australian electrical contracting business. This role is ideal for someone with experience in Simpro, Xero, scheduling, and administration within the trades, construction, or field service industries.
As the owner's right-hand support, you'll manage daily administrative operations, coordinate schedules, communicate with customers, and ensure the business runs efficiently.
Key Responsibilities
- Manage daily job scheduling using Simpro
- Coordinate technician schedules and appointments
- Maintain Outlook calendars and prevent scheduling conflicts
- Prepare daily and weekly work schedules
- Monitor and manage a shared inbox
- Respond to customer enquiries professionally
- Draft and send emails to customers and suppliers
- Update customer records and job information in Simpro
- Organise digital files and business documentation
- Assist with basic Xero administration
- Follow up outstanding invoices and required paperwork
- Coordinate documentation between the owner, apprentice, bookkeeper, and accountant
- Track outstanding administrative tasks and follow-ups
- Recommend improvements to business systems and processes
- Provide ongoing administrative support as the business grows
Skills & Experience
- Previous experience as a Virtual Assistant, Administrative Assistant, or Administration Officer
- Simpro experience (Highly Preferred)
- Experience using Xero
- Strong scheduling or dispatch coordination experience
- Excellent written and verbal English communication
- Outstanding organisational and multitasking skills
- Strong attention to detail
- Customer service experience
- Proficient with Microsoft Outlook and Microsoft Office
- Ability to work independently and manage priorities
- Fast learner with excellent problem-solving skills
Highly Regarded Experience
Candidates with experience in the following industries are encouraged to apply:
- Electrical
- Construction
- Plumbing
- HVAC
- Trades
- Maintenance
- Field Service
Experience with service scheduling, dispatch coordination, and Simpro CRM will be highly regarded.
Why Join Us?
- Long-term opportunity with a growing Australian business
- Work directly with the business owner and make a real impact
- Flexible remote work arrangement
- Supportive and collaborative environment
- Opportunity to grow as the business expands
What you'll do
- Manage daily job scheduling using Simpro
- Coordinate technician schedules and appointments
- Maintain Outlook calendars and prevent scheduling conflicts
- Prepare daily and weekly work schedules
- Monitor and manage a shared inbox
- Respond to customer enquiries professionally
- Draft and send emails to customers and suppliers
- Update customer records and job information in Simpro
- Organise digital files and business documentation
- Assist with basic Xero administration
- Follow up outstanding invoices and required paperwork
- Coordinate documentation between the owner, apprentice, bookkeeper, and accountant
- Track outstanding administrative tasks and follow-ups
- Recommend improvements to business systems and processes
- Provide ongoing administrative support as the business grows
What they require
- Previous experience as a Virtual Assistant, Administrative Assistant, or Administration Officer
- Simpro experience
- Experience using Xero
- Strong scheduling or dispatch coordination experience
- Excellent written and verbal English communication
- Outstanding organisational and multitasking skills
- Strong attention to detail
- Customer service experience
- Proficient with Microsoft Outlook and Microsoft Office
- Ability to work independently and manage priorities
- Fast learner with excellent problem-solving skills
- Preferred: Experience in Electrical industry
- Preferred: Experience in Construction industry
- Preferred: Experience in Plumbing industry
- Preferred: Experience in HVAC industry
- Preferred: Experience in Trades industry
- Preferred: Experience in Maintenance industry
- Preferred: Experience in Field Service industry
- Preferred: Experience with service scheduling and dispatch coordination
Benefits
- Long-term opportunity with a growing Australian business
- Work directly with the business owner and make a real impact
- Flexible remote work arrangement
- Supportive and collaborative environment
- Opportunity to grow as the business expands
VA4U is seeking a skilled and experienced Australian Accountant / Accounting Virtual Assistant to join our growing remote team.