Vendor Onboarding Associate

About the company

Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.

Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.

About the Role

In this role, you will drives Ondo’s outbound onboarding to the exchanges, brokers, custodians, banks, and service providers that underpin our products and treasury operations. This role owns onboarding end to end — gathering documents, completing KYB/KYC applications, coordinating with Legal and Compliance, and maintaining accurate status across a book of 20+ concurrent workstreams.

We are looking for someone who is organized, detail-oriented, and reliable under the pressure of managing many open items at once. You will co-own the onboarding function alongside an experienced peer, splitting coverage across counterparties and backing each other up. After ramping on Ondo-specific processes, counterparties, and entity structures, you will run your own book independently — setting priorities, driving items to close, and using judgment on when to pull in Legal, Compliance, or leadership.

Key Responsibilities

Onboarding Execution

• Execute across the vendor onboarding lifecycle: gathering entity documentation, completing KYB/KYC applications, tracking outstanding items, and following up with counterparties and internal stakeholders.
• Prepare document packages in response to counterparty requirements — including corporate structure materials, beneficial ownership disclosures, AML certifications, authorized signatory forms, and tax documents.
• Track progress across multiple concurrent onboardings, keeping each record current with clear status, blockers, and next actions.
• Drive responses to incoming due diligence questionnaires (DDQs), coordinating internally to gather accurate information and owning the response through submission.

Legal & Compliance Coordination

• Route contracts and agreements through Legal for review and own the follow-up to keep things moving. Treat Legal and Compliance as your closest business partners — know when to push, when to escalate, and when to resolve directly.
• Coordinate with Compliance on document requests, KYC refresh cycles, and AML certifications.
• Flag delays and blockers proactively — to internal stakeholders and to the relevant counterparty — rather than waiting to be asked.

Tracking & Documentation

• Keep onboarding records accurate and up to date in shared trackers. Every active deal should have a known stage, owner, and next action.
• File executed agreements, completed DDQs, and supporting materials in the appropriate locations for audit readiness.
• Use AI tools as a core part of the workflow — drafting communications, organizing documentation, building and maintaining tracking tools, and accelerating repetitive work.

Counterparty Communication

• Serve as a primary point of contact with vendors during onboarding, representing Ondo externally. Write clear, professional communications on Ondo’s behalf.
• Keep internal stakeholders informed of status, blockers, and expected timelines.

Requirements

• A track record of independently running operations, vendor management, compliance, or legal-coordination workstreams end to end — ideally in financial services or another regulated environment. We evaluate on demonstrated scope and impact, not years of experience.
• Demonstrated ability to manage multiple open workstreams simultaneously without missing details or deadlines.
• Comfortable following up persistently — with external counterparties and internal teams — to keep things moving.
• Strong written communication: professional external emails, clear internal updates, organized documentation.
• Proficiency with document management and workflow tools (Google Drive, Notion, DocuSign, or similar).
• Fluency with AI tools — you use them daily to draft, organize, analyze, and build lightweight tooling. This is core to how the team works, not a nice-to-have.
• Working knowledge of entity documentation (incorporation certificates, beneficial ownership disclosures, W-8s) and institutional KYB/KYC processes.
• Background in digital assets, crypto, or financial services is a plus but not required

What we offer

• Competitive compensation including but not limited to salary, future token rights, and/or equity (according to your preferences) — We are well-funded and believe that great talent deserves great compensation.
• Full benefits (medical, vision, and dental) and flexible vacation policy (PTO).
• Remote-first team across many countries — You will be an early team member helping shape our vision, culture, and design practices.
• A+ colleagues — Our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Circle, Uniswap.
• Best-in-class investors — We are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures.