US Merchant Accounts & Payments Operations Coordinator (Part Time)

ABOUT PROGRESS PARTNERS

Progress Partners is a fast-growing technology company building and scaling next-generation SaaS and mobile platforms. We blend creativity with data-driven execution to ship high-impact products, including AI-powered tools, productivity platforms, and workflow software, used by millions of people in more than 160 countries.

Our global team of experts in software development, product design, growth, and analytics collaborates across time zones to deliver category-defining innovations. We work end-to-end across the product lifecycle: design, build, launch, and scale.

If you’re passionate about building transformative products, Progress Partners is a place to make a lasting impact.

ABOUT THE ROLE

We are seeking a reliable, detail-oriented US-based professional to support our payments operations by helping establish and maintain merchant accounts with payment providers such as PayPal, Nuvei, and other processors.

This role is essential to ensuring our payment infrastructure operates smoothly. You will work closely with our internal team to coordinate merchant account applications, respond to verification requests, communicate with payment providers, and assist with ongoing account maintenance.

The ideal candidate is proactive, organized, and comfortable working with payment providers to help establish and maintain merchant accounts. You enjoy coordinating administrative processes, following up on requests, and ensuring that operational workflows move forward efficiently.

Compensation: $1,500–$2,000/month, depending on experience.

Schedule: Part-time (5–10 hours/week), with availability during US business hours (flexible schedule).

WHAT YOU’LL DO

• Coordinate the setup of new merchant accounts with payment providers.
• Serve as the primary US-based contact during merchant account application, onboarding, underwriting, and verification processes.
• Assist with identity verification and compliance documentation required by payment providers.
• Communicate with payment processors to resolve onboarding questions and operational requests.
• Monitor the progress of merchant account applications and follow up when additional information is required.
• Help maintain existing merchant accounts by responding to routine administrative and compliance requests.
• Work closely with internal teams to ensure payment operations remain efficient and uninterrupted.
• Maintain accurate records of merchant accounts and onboarding activities.

WHAT WE’RE LOOKING FOR

• Must be based in the United States and authorized to work in the US.
• Previous experience working with payment processors, merchant accounts, fintech, banking, e-commerce, or payments operations strongly preferred.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Comfortable interacting with payment providers and managing administrative processes.
• Able to work independently and manage multiple ongoing tasks.
• Clean background check.

HOW WE WORK

We’re fully remote and distributed across time zones. We default to async, communicate in writing, and trust people to deliver outcomes, not log hours. Decisions are transparent, ownership is clear, and your work is visible from day one.

INTERVIEW PROCESS

We've designed our interview process to be transparent, respectful of your time, and a genuine two-way conversation, we want to get to know you, and we want you to get to know us. You'll always know what stage you're at, what to expect next, and roughly how long things will take.

• Initial screen with our Talent Acquisition Team - 30 min
• Technical interview with our Hiring Manager - 45 min

WHAT WE OFFER

We believe great work starts with taking care of our people and we want everyone on our team to have the support and resources they need to thrive, both professionally and personally. Here's what you can expect when you join our team:

• Remote-first: Live and work wherever you're happiest and most productive. No relocation, ever.
• Flexible hours: we measure outcomes, not time spent at a desk.
• Unlimited PTO: take the time you need to rest, recharge, and do your best work.
• Learning & development budget: courses, books, conferences, certifications, whatever helps you grow.
• Home office & wellness allowance: a dedicated budget to set up your workspace and support your health.
• A small, senior, collaborative team where your work is visible and your decisions matter.
• The chance to build products used by millions of people across 160+ countries.

EQUAL OPPORTUNITY

Progress Partners is an equal opportunity employer, and we’re serious about building a diverse, inclusive team. We welcome applications from people of all genders, gender identities and expressions, sexual orientations, ages, ethnicities, nationalities, religions, disabilities, neurotypes, family situations, socioeconomic backgrounds, and life experiences.

We hire on skills, experience, potential, and values fit. never on protected characteristics. If you need accommodations during the application or interview process, just let us know.