FOCUS
Underwriter CL - Associate (P&C)
RemoteUnited States only· except United States
- Experience
- Mid
Salary not disclosed
Check eligibility
Open to US only · except US. Set where you work from to check your eligibility.
No BS summary
Associate Underwriter for P&C insurance. Requires 3-5 years of experience servicing or selling commercial Property & Casualty insurance policies. Must be able to handle policy inquiries, renewals, and cancellations. Bilingual (English/Spanish) skills preferred. This is a remote role within the USA, with specific state exclusions.
Core skills
Property & Casualty (P&C) insuranceCommercial policies
Required skills
Property & Casualty (P&C) experienceCommercial policy coveragepolicy document requestbilling inquiryrenewal reviewpolicy renewalscancellation reviewpolicy statusFirst Notice Of service (FNOS)FNOS Renewal tasksinsured request cancellationspre-cancellation communicationOutlookGmailBrowserTeams
Optional skills
Previous call center experience
Required languages
English
Optional languages
Spanish
What you'll do
- Develop, support and maintain relationships with Insureds and Agents to provide concierge service.
- Answers and responds to incoming calls from policyholders and agents inquiring about small to mid-size commercial policy coverage accounts on behalf of our client, the carrier.
- Receive incoming phone calls and tasks regarding a policy document request, billing inquiry or renewal review.
- Locate new or renewal policies in the system, review for accuracy and set up for delivery to the policyholder.
- Communicate with insureds, agents and underwriters to ensure policy renewals are bound, provide task and billing updates, cancellation review, policy status when necessary.
- Set up accounts in system and process FNOS (First Notice Of service) and FNOS Renewal tasks.
- Process insured request cancellations and White Glove pre-cancellation communication.
- Take ownership.
- Maintain adequate suspense on outstanding items and follow up in a timely manner until its conclusion.
What they require
- Must have Property & Casualty (P&C) experience.
- Associate or bachelor’s degree from a four-year college or university, business degree preferred; or two (2) to four (4) years Agency experience in Personal & Commercial Lines including homeowners and other lines; or equivalent combination of education and experience.
- 3-5 years' experience servicing or selling Property & Casualty Insurance Commercial policies.
- Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, and clients.
- Ability to work a rotating shift, with hours extending to 8:00pm ET.
- Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, and clients.
- Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- This position is not able to be performed in California, Colorado, New York or Washington.
Benefits
- Medical, Dental, Vision, Life, Pet
- Flexible Spending Account
- Competitive Salaries
- 401K Match
- Personal Days
- PTO Days
- 12 Paid Holidays
- Two Paid Days for Volunteer Service
- Paid Parental Leave
- Short and Long-Term Disability
- Employee Support Programs, Including Mental Health
- Tuition Reimbursement
- Matching Charitable Gift Program
- Lucrative Referral Program
- Commuter Benefits
FOCUS provides cloud-based, core administration solutions (FOCUS Tech) and services (FOCUS Insurance Services) for P&C insurance companies and MGAs. Using decades of industry experience, FOCUS is taking the risk out of insurtech for small, mid-size, and growth-focused insurance organizations.
InsurTechfocustheband.com/
Salary not disclosed