UCaaS & Critical Communications Sales – SLED Account Manager (101VOICE & ARVOS Push-to-Talk)
- Role
- Sales
- Experience
- Senior
- Employment
- Full-time
Open to US only. Set where you work from to check your eligibility.
No BS summary
Experienced SLED sales account manager with 5+ years selling telecom, UCaaS, VoIP, or cloud communications. Must know public-sector procurement, RFPs, complex consultative sales cycles, and net-new business development in Arizona, Texas, Florida, or strategic remote markets.
Core skills
Required skills
Optional skills
Required languages
UCaaS & Critical Communications Sales – SLED Account Manager (101VOICE & ARVOS Push-to-Talk) Location: Arizona, Texas, Florida & Remote Employment Type: Full-time
Company Overview
IT Management Corporation (ITMC), dba 101VOICE, is a national provider of secure and reliable unified communications and critical infrastructure solutions focused on State, Local Government, Education (SLED), Healthcare, and Public Sector organizations. Since 2009, we have helped mission-driven organizations modernize their communication environments with resilient, secure, and scalable platforms.
We have been recognized on the Inc. 5000 list four times and featured multiple times on CRN’s industry rankings, reflecting our commitment to growth, innovation, and customer success. Our customers rely on us not only as a technology provider but as a trusted strategic advisor.
101VOICE delivers cloud communications, AI-driven call intelligence, and secure infrastructure, while our ARVOS Push-to-Talk platform enables business-critical, real-time communication across campuses, cities, transportation, and public safety environments.
Our mission is simple: Deliver reliable communication that keeps organizations running—especially when it matters most.
We are seeking experienced and highly driven SLED Account Manager to expand our presence in Arizona, Texas, Florida, and strategic remote markets. This role is focused on building new relationships and closing opportunities with school districts, municipalities, public agencies, higher education, and healthcare organizations.
This is not a generic telecom sales role. We are specifically looking for professionals who have successfully sold UCaaS, VoIP, or telecom services into the SLED market, understand procurement cycles, RFP processes, compliance, and long-term account development.
The ideal candidate will be comfortable leading complex sales conversations, positioning high-value **:**communication solutions, and building long-term strategic partnerships.
What You Will Sell
• 101VOICE UCaaS, VoIP, and Hosted PBX • SIP, mobility, and unified communication solutions • CCaaS and advanced call center solutions • Secure voice and infrastructure integration • ARVOS Push-to-Talk for critical and field communication across education, transportation, government, and public services
Key Responsibilities
• Develop and execute a territory strategy focused on SLED growth • Identify, qualify, and pursue net-new public sector opportunities • Build relationships with IT leaders, administrators, and decision-makers • Manage full sales cycle from prospecting through contract execution • Lead discovery, solution design discussions, and executive presentations • Maintain accurate CRM pipeline and forecasting • Collaborate with engineering, product, and leadership teams • Navigate RFPs, purchasing cooperatives, and procurement frameworks • Represent the company at industry events, conferences, and regional meetings • Expand and develop long-term customer accounts
• 5+ years of telecom, UCaaS, or cloud communication sales experience • Proven experience selling into State, Local Government, Education, or Healthcare • Demonstrated ability to generate and close net-new business • Experience managing complex, consultative sales cycles • Strong understanding of public sector buying processes • Track record of meeting or exceeding quota
Preferred Experience
• Background working with a telecom service provider, CLEC, or UCaaS company • Experience with public sector contracts, cooperatives, or framework agreements • Knowledge of E-Rate, CTF, or public funding models • Familiarity with MEDDICC, Challenger, or similar methodologies • Strong territory planning and account development skills • Experience selling critical communication or mobility solutions • Existing relationships in the SLED ecosystem
Why Join Us
• Award-winning, fast-growing company with national reach • Strong reputation in education and government markets • Differentiated portfolio including AI and mission-critical communications • Entrepreneurial culture with leadership access • Competitive compensation and growth opportunity • Ability to make a real impact in communities and public institutions
If you are passionate about helping public organizations modernize communication and want to work with a company known for reliability, innovation, and execution, we invite you to apply.
All your information will be kept confidential according to EEO guidelines.
What you'll do
- Develop and execute a territory strategy focused on SLED growth
- Identify, qualify, and pursue net-new public sector opportunities
- Build relationships with IT leaders, administrators, and decision-makers
- Manage full sales cycle from prospecting through contract execution
- Lead discovery, solution design discussions, and executive presentations
- Maintain accurate CRM pipeline and forecasting
- Collaborate with engineering, product, and leadership teams
- Navigate RFPs, purchasing cooperatives, and procurement frameworks
- Represent the company at industry events, conferences, and regional meetings
- Expand and develop long-term customer accounts
- Develop and execute a territory growth strategy focused on SLED, Healthcare, and Public Sector organizations.
- Identify, qualify, and close new business opportunities while expanding existing customer relationships.
- Build trusted relationships with CIOs, IT Directors, Superintendents, municipal leaders, procurement teams, and executive stakeholders.
- Manage the full sales cycle from prospecting and discovery through solution design, proposal development, contract negotiation, and close.
- Conduct executive presentations, customer demonstrations, and business reviews.
- Collaborate with engineering, solution architects, project management, and leadership to develop customer solutions.
- Navigate public sector procurement processes, including RFPs, RFIs, cooperative purchasing agreements, and contract vehicles.
- Maintain accurate pipeline management, forecasting, and CRM documentation.
- Represent ITMC at industry conferences, customer events, and regional networking opportunities.
- Develop long-term strategic accounts by identifying expansion opportunities and serving as a trusted advisor throughout the customer lifecycle.
What they require
- 5+ years of telecom, UCaaS, or cloud communication sales experience
- Proven experience selling into State, Local Government, Education, or Healthcare
- Demonstrated ability to generate and close net-new business
- Experience managing complex, consultative sales cycles
- Strong understanding of public sector buying processes
- Track record of meeting or exceeding quota
- Preferred: Background working with a telecom service provider, CLEC, or UCaaS company
- Preferred: Experience with public sector contracts, cooperatives, or framework agreements
- Preferred: Strong territory planning and account development skills
- Preferred: Experience selling critical communication or mobility solutions
- Preferred: Existing relationships in the SLED ecosystem
- Background working with a telecom service provider, CLEC, or UCaaS company
- Experience with public sector contracts, cooperatives, or framework agreements
- Knowledge of E-Rate, CTF, or public funding models
- Familiarity with MEDDICC, Challenger, or similar methodologies
- Strong territory planning and account development skills
- Experience selling critical communication or mobility solutions
- Existing relationships in the SLED ecosystem
Benefits
- Award-winning, fast-growing company with national reach
- Strong reputation in education and government markets
- Differentiated portfolio including AI and mission-critical communications
- Entrepreneurial culture with leadership access
- Competitive compensation and growth opportunity
- Ability to make a real impact in communities and public institutions
IT Management Corporation (ITMC) is a leading technology solutions provider specializing in networking, communications, cloud, cybersecurity, and managed services. Since 2009, we have helped organizations modernize their technology environments through innovative solutions, strategic partnerships, and exceptional customer service. Our customers rely on us to design, implement, and support technology solutions that improve reliability, security, and operational efficiency. We proudly serve organizations across the public and private sectors, with a strong focus on State, Local Government, and Education (SLED) customers.