Training Operations Associate II
- Role
- Operations
- Employment
- Full-time
Open to US only. Set where you work from to check your eligibility.
No BS summary
Operations associate for provider enablement, focused on onboarding and training operations for Therapy programs. Needs project management skills and experience working closely with therapists or clinical onboarding.
About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
Lyra Health is looking for an Operations Associate II to join our Provider Enablement team to help us grow and scale the core operations of our Therapy programs. This role is a great fit if you are energized by working closely with therapists to enable their success, have a passion for creating frictionless clinical onboarding experiences, possess demonstrated project management skills, and have an eye towards scale. As we move through 2026 and beyond, you will play a pivotal role in ensuring our expanding network is technically supported and operationally ready to provide world-class care.
Core Focus Area: Core Enablement: Manage high-volume onboarding and training content design/maintenance and rollout for our 1099 and W2 provider networks.
What you'll do
- Help grow and scale the core operations of Therapy programs
- Work closely with therapists to enable their success
- Create frictionless clinical onboarding experiences
- Ensure the expanding network is technically supported and operationally ready to provide world-class care
- Manage high-volume onboarding and training content design/maintenance and rollout for 1099 and W2 provider networks
What they require
- Energized by working closely with therapists to enable their success
- Passion for creating frictionless clinical onboarding experiences
- Demonstrated project management skills
- Eye towards scale
Lyra Health provides mental health care benefits and services including therapy, coaching, psychiatry, medication management, specialty care, family support, and well-being tools. It serves people globally through direct employer contracts and partnerships with plans and health systems, using a digital platform and AI-powered provider matching to connect members with evidence-based providers.
What people say about this company
3.2/ 5
- Employees appreciate the company's mission to improve mental health services.
- The work environment is often described as supportive and collaborative.
- Some employees report issues with management and communication.