Tier 1 - Support Agent
- Role
- Support
- Employment
- Full-time
- Company size
- Startup
Open to PH only. Set where you work from to check your eligibility.
No BS summary
Full-time independent contractor support agent in the Philippines. Needs strong customer service, communication, multitasking, organization, and ability to learn systems fast in a startup environment.
Are you ready to dive into the world of a fast-paced tech startup? Are you ready to change the world? At PadSplit we're disrupting the affordable housing industry by creating safe, attractive, and respectable co-living environments. If you're motivated by the conviction that working people should have a decent place to live, and want to do something about it, come join us!
At PadSplit, our purpose is to solve our affordable housing crisis one room at a time while leveraging housing as a vehicle for financial independence. Our principles are Care, Show it, Prove it. We live out our principles by embodying our values: Empathy, Optimism, Intellectual Curiosity, Strong Work Ethic, High Integrity, Self-Awareness, and Compassionate Directness.
Learn more about PadSplit here
The Role We Need:
We are seeking a Support Agent who is detail-oriented, hard-working, and a natural problem solver with a positive attitude. You will embrace a variety of responsibilities with enthusiasm and contribute to our unique company culture while upholding our core principles and values. As part of our Customer Experience Team, you will collaborate with a dynamic group of agents to deliver exceptional, five-star support to PadSplit members.
The Person We Are Looking For:
The ideal candidate is adaptable, empathetic, and a strong communicator. You thrive in fast-paced environments, are quick to learn new systems and processes, and are passionate about providing outstanding customer service. You have a knack for multitasking, possess excellent organizational skills, and approach challenges with a can-do attitude. Your ability to remain calm under pressure and your commitment to excellence make you a perfect fit for our team.
What you'll do
- Embrace a variety of responsibilities with enthusiasm
- Contribute to PadSplit’s company culture while upholding core principles and values
- Collaborate with the Customer Experience Team to deliver exceptional, five-star support to PadSplit members
What they require
- Detail-oriented, hard-working, and a natural problem solver with a positive attitude
- Adaptable, empathetic, and a strong communicator
- Thrive in fast-paced environments
- Quick to learn new systems and processes
- Passionate about providing outstanding customer service
- Strong multitasking ability
- Excellent organizational skills
- Approach challenges with a can-do attitude
- Ability to remain calm under pressure
- Commitment to excellence
Apartment rental company and marketplace