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Businessolver

Temporary Processing Specialist (Remote)

RemoteUnited States only
Published
Role
Operations
Employment
Part-time20h/week
$17+/hr
Check eligibility

Open to US only. Set where you work from to check your eligibility.

No BS summary

Temporary remote processing role for a US-based candidate with customer service and data entry experience. Must use own Windows PC/laptop or MacBook, have 50 Mbps download/5 Mbps upload internet, Ethernet connection, attend CST training, and pass a background check.

Required skills

WindowsmacOSMicrosoft Teams

What you'll do

  • Review all incoming documentation and determine eligibility for coverage elections
  • Must be a resourceful and creative problem solver; ability to anticipate/identify areas of concern or risk
  • Take accountability for entire process from receipt of work to resolution and closure
  • Work under general supervision following established procedures
  • Ensure sensitive information remains confidential and adheres to company guidelines
  • Regular attendance, punctuality, and schedule adherence are required
  • Performs other duties as assigned
  • Utilize your own technology
  • Attend all training sessions provided

What they require

  • Proven Customer Service and Data Entry experience
  • Experience with Verification Services, COBRA Administration, Leave of Absence, Retiree Services, and Document Fulfillment is a plus
  • Can self-start and maintain a positive, upbeat attitude
  • Keen attention to detail and high accuracy on processing information
  • Dedication to providing exceptional customer service for both internal and external partners
  • A thorough understanding and adherence to information confidentiality
  • Flexibility - on this team, we roll up our sleeves and help out where help is needed and ability to adapt to change
  • Strong written and oral communications
  • Competitive, team player who strives for excellence
  • Benefit Administration experience / Life and Health license a plus
  • Windows Enabled PC/Laptop or MacBook (Chromebooks and Tablets are NOT supported)
  • Internet speeds of above 50 Mbps (Download) and 5 Mbps (Upload)
  • Ethernet Cable Connection
  • We also highly recommend that applicants possess a 2 nd monitor (screen) when performing the role
  • Training schedule will be Monday - Friday, 9 AM – 5 PM CST
  • On average, new Specialists will spend 20 hours per week attending on-camera sessions via Microsoft Teams, and an average of 10-20 hours per week completing self-guided learning work
  • The completion of a background check is required for this role

Benefits

  • 100% Remote - Work & Train from Your Home
  • Businessolver will provide a 2-week training program prior to “going live”.
  • Training will be a combination of live virtual classroom training and self-paced coursework (all completed from your home).
  • If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

HRTechEnterprise

Details

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$17+/hr