Technical Manager (Implementations & Delivery)
- Role
- Engineering Management
- Employment
- Full-time
Open to US only. Set where you work from to check your eligibility.
No BS summary
Hands-on technical implementation manager for customer-facing healthcare interoperability delivery. Needs strong Java development background and ability to lead Technical Implementation Leads and Software Developers through planning, design, execution, troubleshooting, testing, documentation, and escalations. Remote US role.
Core skills
Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024!
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.
At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday!
Apply today and find plenty of reasons to SMILE!
The Technical Implementation Manager is a hands-on people leader responsible for building, mentoring, and leading a team of Technical Implementation Leads and Software Developers delivering complex, customer-facing healthcare interoperability solutions. This role blends technical leadership with people management, ensuring successful project delivery while fostering the growth, performance, and engagement of a high-performing technical team. The successful candidate will have a strong Java development background and be comfortable providing technical guidance throughout the implementation lifecycle. They will oversee implementation planning, solution design, estimation, technical execution, troubleshooting, testing, documentation, and operational readiness, while remaining actively involved in resolving complex technical challenges and supporting customer escalations.
What you'll do
- Build, mentor, and lead a team of Technical Implementation Leads and Software Developers delivering complex, customer-facing healthcare interoperability solutions.
- Blend technical leadership with people management to ensure successful project delivery.
- Foster the growth, performance, and engagement of a high-performing technical team.
- Provide technical guidance throughout the implementation lifecycle.
- Oversee implementation planning.
- Oversee solution design.
- Oversee estimation.
- Oversee technical execution.
- Oversee troubleshooting.
- Oversee testing.
- Oversee documentation.
- Oversee operational readiness.
- Remain actively involved in resolving complex technical challenges.
- Support customer escalations.
What they require
- Strong Java development background.
- Comfortable providing technical guidance throughout the implementation lifecycle.
- Experience delivering complex, customer-facing healthcare interoperability solutions.
- Hands-on people leader.
Benefits
- Remote Work Environment
- Flexible Time Away From Work Policy including PTO, Personal and Sick Days
- Competitive Salary and Health/Medical Benefits
- RRSP/TFSA/401K Employee Contribution
- Life and Disability
- Employee Assistance Program
- FHIR Study Program and Skillsoft Learning
- Super HAPI Fun Club
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with a leading FHIR-based data liberation platform and helps generate and liberate structured healthcare data for care teams and health systems.