Team Manager - Implementation Services
- Role
- Product
- Experience
- Senior
- Employment
- Full-time
- Company size
- Enterprise
Open to Anywhere in EU & UK + GB. Set where you work from to check your eligibility.
No BS summary
Mid/Senior manager to lead a professional services implementation team for Veeva RIM. Remote EU/UK-based candidates only, role requires travel. Focus on customer success, delivery execution and cross‑functional partnership in life‑sciences regulatory implementations.
Core skills
Required skills
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role Join Veeva as we modernize Regulatory by building the cloud for Life Sciences and deliver Veeva RIM. Veeva Systems drives innovation for our customers. In this role, you will lead a professional services team focused on customer success from implementation and beyond. As a Team Manager, you lead a team that excels in software implementation delivery.
Managing with a focus on operational excellence includes: Ensuring customer and employee success Leading through hands-on and strategic initiatives Cultivating a positive and productive environment Driving new practices to support implementation excellence Creating innovative collateral to support delivery Partnering with global and cross-function teams to provide the best outcomes Are you ready to leverage your leadership to bring innovation to the Regulatory? This is a remote, EU/UK based, position with required travel.
What you'll do
- Leading a professional services team focused on customer success from implementation and beyond
- Ensuring customer and employee success
- Leading through hands-on and strategic initiatives
- Cultivating a positive and productive environment
- Driving new practices to support implementation excellence
- Creating innovative collateral to support delivery
- Partnering with global and cross-function teams to provide the best outcomes
What they require
- EU/UK based (role is remote, EU/UK based)
- Willingness to travel (required travel)
- Experience in software implementation delivery
- Leadership/management experience in professional services
Benefits
- Work Anywhere policy supporting work from home or office
- Equal opportunity employer and accommodations for disabilities (contact: talent_accommodations@veeva.com)
Veeva Systems is building the industry cloud for Life Sciences to help companies work in a more efficient and connected way. Veeva Business Consulting focuses on making the life sciences industry more efficient and effective through software, data, and consulting working together.
What people say about this company
3.5/ 5
- Employees appreciate the company's focus on the life sciences industry and its mission.
- Many reviews mention a collaborative and supportive work culture.
- Some employees report issues with management and communication.