Asset Living
System User Management Specialist
RemoteUnited States only
- Role
- Support
- Experience
- Entry level
- Employment
- Full-time
- Company size
- Enterprise
$35k–$40k/yr
Check eligibility
Open to US only. Set where you work from to check your eligibility.
No BS summary
Entry-level systems support role for property-management platforms (RealPage/Entrata/Yardi). Must handle support tickets, deliver training, assist with system migrations and maintain documentation. Remote (US-focused compensation); likely US applicants.
Core skills
Property Management Systems
Required skills
RealPageEntrataYardiMicrosoft Office
What you'll do
- Respond to support tickets and resolve system issues in a timely manner
- Assist with property management system migration during property onboarding
- Distribute and support the ongoing use of property management systems
- Collaborate with team members to improve processes and optimize system functionality
- Maintain system documentation and training materials
- Deliver Systems training
- Identify and escalate system issues to the appropriate team members
- Provide excellent customer service to internal and external stakeholders
What they require
- High School Diploma/Equivalent or Greater
- Familiarity with property management systems such as RealPage, Entrata and/or Yardi is preferred
- Ability to work well in a team-oriented environment
- Excellent problem-solving and communication skills
- Strong attention to detail and organizational skills
- Process optimization focus
- Proficiency in Microsoft Office applications
- Travel Requirement: This position does not require travel
Asset Living is a third-party management firm providing property management services for communities nationwide, with a portfolio spanning multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing.
Real EstateMid-size
$35k–$40k/yr