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Mercier Consultancy Group

Swedish Speaking Customer Experts for Mercedes-Benz - Work Remote In Greece

RemoteGreece onlyArchived
Published
Role
Support
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR only. Set where you work from to check your eligibility.

Required languages

Swedish Native or fluentEnglish Proficiency

What you'll do

  • Provide world-class customer support for Mercedes-Benz owners, reflecting the luxury and precision of the automotive brand.
  • Manage inquiries regarding vehicle technical support, service bookings, and luxury ownership experiences.
  • Ensure high satisfaction levels by delivering personalized and professional solutions to our premium client base.
  • Maintain detailed case documentation within our automotive CRM systems to ensure continuous service excellence.
  • Effectively resolve customer concerns while maintaining the prestigious reputation of Mercedes-Benz in the Swedish market.

What they require

  • Native or fluent Swedish (spoken and written).
  • Proficiency in English for inter-departmental communication.
  • Valid EU passport (mandatory for this role in Greece).
  • A genuine passion for the automotive industry and high-end brand representation.
  • Strong digital literacy and the ability to navigate complex automotive software systems.

Benefits

  • Competitive Monthly Salary.
  • Two extra salaries per year (13th and 14th salary) guaranteed.
  • Fully Paid Relocation Package (flight, transfer, and hotel accommodation provided).
  • Monthly Performance Bonus linked to service excellence.
  • Fully Paid Training on luxury automotive standards.
Recruitment And Business Process Outsourcing
Salary not disclosed