Swedish Speaking Customer Experts for a Tech Leader - Work Remote In Greece
- Role
- Support
- Employment
- Full-time
Open to GR, DE, ES, NO, DK only. Set where you work from to check your eligibility.
Required languages
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, dedicated to connecting top-tier talent with world-leading organizations across the globe. As a trusted partner in the European staffing market, we specialize in identifying exceptional candidates for high-impact roles, ensuring professional growth and excellence in every placement.
Job Overview
We are currently looking for talented individuals to join our team as Swedish Speaking Customer Experts for a Tech Leader position in Greece within the dynamic telecommunications sector. This is an outstanding opportunity to advance your career by providing world-class support for a global technology giant while enjoying the vibrant lifestyle that comes with finding top-tier jobs in Greece.
Key Responsibilities
Provide high-quality technical and account support to telecommunications customers via phone, email, and chat. Troubleshoot complex connectivity and hardware issues to ensure a seamless experience for the end user. Maintain comprehensive knowledge of the latest telecommunications products and services offered by our tech partner. Achieve performance targets related to customer satisfaction, resolution time, and service quality. Educate clients on product features and upgrades to enhance their overall user experience. Collaborate with internal teams to escalate technical concerns and provide feedback on service trends. Ensure that all interactions align with the high-quality standards expected of a global tech leader.
Requirements
Native or fluent Swedish (spoken and written) is mandatory for this role. Strong proficiency in English to collaborate within our international corporate environment. Valid EU passport or a work permit that allows for full-time employment in Greece. Previous experience in the telecommunications industry or customer service is considered a significant asset. Exceptional problem-solving skills and a passion for technology and digital communications.
Benefits
What We Offer
Competitive Monthly Salary with a performance-based bonus structure. Two extra salaries per year (13th and 14th salary bonus). Fully Paid Relocation Package including flight tickets, airport transfer, and hotel accommodation upon arrival. Fully Paid professional training program to ensure your success in the telecommunications sector. Comprehensive private health insurance coverage. Career development opportunities in one of the most sought-after Swedish-speaking jobs in Europe. And Much More...
Life in Greece
Choosing to pursue your career in Greece offers an unparalleled quality of life, characterized by Mediterranean sunshine, a rich cultural heritage, and a welcoming international community. As one of the most popular destinations for professionals seeking Swedish-speaking jobs, Greece provides a unique balance of professional challenge and a relaxed, coastal lifestyle that is simply unmatched.
Beyond the incredible scenery and world-famous cuisine, living in Greece means embracing a vibrant social culture where history meets modern convenience. By joining our team through this Swedish Speaking Customer Experts for a Tech Leader position in Greece, you are not just accepting a job, but an entire relocation experience designed to help you settle into the beautiful rhythm of life in Greece with ease.
How to Apply
If you are ready to take the next step in your professional journey and join a team that values your talent, we invite you to click "Apply Now" to submit your application. We look forward to reviewing your credentials for this exciting opportunity with Mercier Consultancy Group.
What you'll do
- Provide high-quality technical and account support to telecommunications customers via phone, email, and chat.
- Troubleshoot complex connectivity and hardware issues to ensure a seamless experience for the end user.
- Maintain comprehensive knowledge of the latest telecommunications products and services offered by our tech partner.
- Achieve performance targets related to customer satisfaction, resolution time, and service quality.
- Educate clients on product features and upgrades to enhance their overall user experience.
What they require
- Native or fluent Swedish (spoken and written) is mandatory for this role.
- Strong proficiency in English to collaborate within our international corporate environment.
- Valid EU passport or a work permit that allows for full-time employment in Greece.
- Previous experience in the telecommunications industry or customer service is considered a significant asset.
- Exceptional problem-solving skills and a passion for technology and digital communications.
Benefits
- Competitive Monthly Salary with a performance-based bonus structure.
- Two extra salaries per year (13th and 14th salary bonus).
- Fully Paid Relocation Package including flight tickets, airport transfer, and hotel accommodation upon arrival.
- Fully Paid professional training program to ensure your success in the telecommunications sector.
- Comprehensive private health insurance coverage.