Survey Specialist

We’re looking for a meticulous, tech-curious Survey Fielding & Quality Specialist to help launch, monitor, and maintain the quality of online survey projects. You’ll be the behind-the-scenes expert ensuring every study runs smoothly — from setup through clean, balanced data delivery. This role is ideal for someone who enjoys problem-solving, thrives in a fast-paced environment, and takes pride in precision and process improvement. Responsibilities Configure and launch online surveys, ensuring correct targeting, sampling, and logic before fielding begins Monitor live survey progress to ensure balanced sampling, consistent completion rates, and reliable responses Conduct quality assurance checks to identify irregularities such as incomplete responses, speeders, or demographic imbalances Collaborate with research, data, or engineering teams to troubleshoot fielding or platform issues Maintain detailed documentation of survey launches, checks, and resolutions Support process improvements to enhance data accuracy and efficiency Requirements Proven experience in survey operations, data quality, market research, or a similar role Strong analytical and problem-solving skills with attention to detail Comfortable working with spreadsheets, dashboards, and online survey platforms Experience working with Google Suite, Slack, and CSM tools Excellent communication and time-management skills Interest in data, research, or technology-driven workflows Familiarity with sampling methods, panel management tools, or APIs/integrations between survey platforms is a plus Benefits Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes: Permanent remote work flexibility Paid Time Off Health Maintenance Organization (HMO) coverage Annual performance bonuses Dedicated coaches offer an extra channel of support and skill-building Opportunities for professional growth At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers. Learn More Stay updated on open roles and industry insights.