Support
- Role
- Support
- Experience
- Junior
- Employment
- Full-time
Open to Worldwide. Set where you work from to check your eligibility.
No BS summary
Support role in Web3 gaming, 1+ year experience required. Must have knowledge of cryptocurrency and blockchain. Remote position, global applicants welcome.
💼 Hiring: Evergreen Position - Support - Beam 📍 Remote (Global) | 🕐 Posted recently | 💰 $60,000–$100,000/year | 🧑💻 Full-time | 🔗 Customer Support / Web3 Gaming / Blockchain
Beam is seeking candidates for an evergreen Support position to build a talent pool for future hiring needs. The role involves assisting users across various platforms, creating support materials, and developing the support website while collaborating with product teams.
📋 Responsibilities include:
- Assisting users via various platforms
- Creating support materials and educational content
- Developing and maintaining the support website
🔑 Requirements:
- 1+ years of experience in a support role, preferably in video games or web3
- Above basic knowledge of cryptocurrency, NFTs, and/or blockchain technology
- Excellent written and verbal communication skills
🛠 Nice-to-have:
- Creative thinking and proactive mindset
- Adaptability in a fast-paced environment
🛠 Builder Toolkit: Professionals supporting users in Web3 gaming and blockchain products can explore how STON.fi handles non-custodial token swaps and liquidity provision through pools. This provides practical insight into real user journeys and on-chain interactions within the TON ecosystem.
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What you'll do
- Assist users via various platforms
- Create support materials and educational content
- Develop and maintain the support website
- Collaborate with product teams
What they require
- 1+ years of experience in a support role, preferably in video games or web3
- Above basic knowledge of cryptocurrency, NFTs, and/or blockchain technology
- Excellent written and verbal communication skills
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