LeverX
Support Engineer
RemoteGeorgia only
- Role
- Support
- Company size
- Enterprise
Salary not disclosed
Check eligibility
Open to GE only. Set where you work from to check your eligibility.
No BS summary
Support Engineer to provide customer support for a SaaS product, remote for Georgia; English B2+ required. Must have strong communication and troubleshooting skills and work with modern AI tools. Customer-facing via email and phone; opportunity to grow into L2 Support Engineer or Support Team Lead.
Core skills
AI tools
Required languages
English B2+
What you'll do
- Support customers using a SaaS product via email and phone.
- Investigate product behavior and troubleshoot non-standard issues.
- Work with modern AI tools to improve support workflows.
- Contribute to the internal knowledge base and collaborate with experienced teammates.
What they require
- English at B2+ level.
- Strong communication and problem-solving skills.
- A customer-first mindset and curiosity to learn.
- Complete a short test task as part of the hiring process.
Benefits
- Investment in learning, knowledge sharing and long-term career growth.
- Career growth opportunities (path to L2 Support Engineer or Support Team Lead).
- Average employee tenure ~4+ years.
LeverX is a global IT company with 20+ years of experience, 2,200+ specialists, and 1,500+ successful projects delivered for companies around the world, including Fortune 500 clients.
ITMid-size
Details
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Salary not disclosed