Staff Technical Program Manager

Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation’s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we’re redefining what’s possible in personalized medicine and pharmaceutical manufacturing. We’re proud to be recognized as one of Houston’s fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025.

Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we’ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country.

At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that’s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions.

If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let’s transform healthcare together.

POSITION SUMMARY

As a Staff Technical Program Manager at Empower, you will drive business transformation through strategic project management, ensuring the alignment of IT initiatives with our hyper-growth goals. You will harness AI's capabilities to accelerate project delivery, enhance quality, and enable data-driven decision-making. Your role involves end-to-end ownership of projects within our regulated 503A/503B environment, demanding strategic thinking and execution rigor. You will lead cross-functional teams while fostering learning agility. By integrating AI, you will amplify impact, scale operations, and maintain compliance, positioning Empower at the forefront of healthcare innovation.

RESPONSIBILITIES

P rogram L eadership

Strategic Execution : Lead complex technology programs from planning through delivery, aligning objectives, dependencies, resources, and outcomes with business priorities. Apply AI enabled forecasting, prioritization, and workflow automation to improve delivery speed, quality, transparency, and decision making while ensuring execution rigor, stakeholder alignment, and measurable business impact. Stakeholder Alignment : Build trusted partnerships across business, technology, quality, and operations functions to drive informed decisions and shared accountability. Leverage AI generated insights, performance indicators, and scenario analysis to communicate risks, opportunities, and tradeoffs, ensuring alignment across multiple workstreams within a fast growing regulated environment. Roadmap Governance : Coordinate multi track initiatives, external dependencies, vendors, and cross functional teams to deliver strategic outcomes. Establish governance mechanisms, decision frameworks, and AI supported reporting that improve visibility, accelerate issue resolution, and maintain alignment between program objectives, compliance obligations, and organizational priorities.

T echnology S trategy

Innovation Enablement : Identify emerging technologies and scalable solutions that advance operational performance and business growth. Use AI driven analysis to evaluate opportunities, assess value, and support adoption strategies that enhance efficiency, strengthen competitiveness, and enable sustainable execution across evolving enterprise capabilities. Technical Partnership : Contribute informed perspectives to architecture, design, and implementation discussions by translating business requirements into actionable technical direction . Apply AI enhanced analytics and knowledge tools to evaluate alternatives, accelerate decisions, reduce uncertainty, and improve delivery outcomes across complex technology initiatives. Resource Optimization : Maximize program effectiveness through disciplined planning, capacity management, and data informed allocation strategies. Utilize AI powered forecasting and productivity insights to optimize resources, reduce waste, improve throughput, and maintain high quality deliverables while supporting compliance and operational excellence objectives .

R isk and P erformance M anagement

Risk Mitigation : Establish proactive risk management practices that identify , assess, and address program threats before they impact outcomes. Leverage AI enabled monitoring, predictive analytics, and trend detection to strengthen resilience, support regulatory readiness, and maintain program momentum across changing business conditions. Performance Analytics : Define meaningful success metrics and monitor program health through AI enhanced dashboards, reporting, and performance reviews. Transform operational data into actionable insights that improve decision making, drive continuous improvement, and ensure alignment with strategic goals, timelines, and quality expectations. Continuous Improvement : Champion a culture of learning, accountability, and operational excellence across programs and teams. Apply AI supported process analysis to identify improvement opportunities, streamline workflows, enhance collaboration, and increase delivery effectiveness while sustaining adaptability in a high growth environment.

KNOWLEDGE AND SKILLS

Proficient in project management methodologies and AI integration, fostering innovation and efficiency in IT projects. Strong leadership and strategic thinking abilities, with a focus on execution rigor and organizational alignment. Exceptional communication and stakeholder management skills, utilizing AI-driven insights for informed decision-making.

EXPERIENCE AND QUALIFICATIONS

Bachelor's degree in Information Technology, Computer Science, or a related field. A Master's degree is preferred. Minimum of 10 years of experience in technical program management, with a proven track record of successful project delivery. Experience in integrating AI into project management processes to enhance decision-making and operational efficiency.

Key Competencies:

Customer Focus: Builds trust through customer-centric solutions. Strategic AI: Guides responsible AI adoption and adaptation. Optimizes Work Processes: Drives efficiency with continuous improvement. Collaborates: Partners effectively to achieve shared goals. Resourcefulness: Secures and deploys resources efficiently. Manages Complexity: Simplifies and solves complex challenges. Ensures Accountability: Delivers on commitments with integrity. Situational Adaptability: Adjusts approach to shifting conditions. Communicates Effectively: Tailors messages to diverse audiences.

Values:

People: Empowering people defines who we are. Quality: Excellence in every product, every time. Service: Serving others is our highest purpose. Innovation: Advancing care through technology and discovery.

Employee Benefits, Health and Wellness:

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications.

Physical Requirements:

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.