Staff Product Manager, Creator Community

About Coursera Coursera and Udemy are now one company, creating one of the world's most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal moment of change. Read more about the combined company by visiting our blog . Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to worldclass learning. Coursera partners with leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations — including AI-powered personalized guide and features, like Role Play and Course Builder, and role-based solutions like Skills Tracks — enable instructors, partners, and companies to deliver scalable, personalized, and verified learning. Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers. Coursera is a Delaware public benefit corporation and a B Corp. Coursera recently combined with Udemy to create one of the world’s most comprehensive skills development platforms. Why Join Us At Coursera, we’re looking for inventors, innovators, and lifelong learners ready to shape the future of education. You’ll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter. We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to do their best work together. Our virtual hiring and onboarding experience makes it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below. As a mission-driven company, we’re passionate about making a positive impact in learners’ lives by unlocking opportunity through learning. We’re looking for self-motivated, curious, and bold problem solvers — people who are driven by purpose, energized by complex challenges, and deeply committed to putting learners at the center of everything they do. If you’re excited to reimagine how education can better serve everyone, everywhere and want to build products that drive real-world impact, you’ll thrive here. Staff Product Manager, Creator Community The way learners want to learn is shifting from long-form, asynchronous courses toward ongoing relationships with experts and peers — access, live guidance, accountability, and staying current in fast-moving domains. Instructors are already building these relationships off-platform on Patreon, Circle, Discord, and Substack. This role owns Udemy's answer: the product surface that lets creators connect with, teach, and retain their learners over time, and keeps that value inside the combined Coursera + Udemy ecosystem. What you'll own Community & learner connection. The messaging and comms layer that keeps creators and learners in contact between sessions — Q&A, announcements, and direct learner communications — so engagement becomes recurring rather than one-time. Human-to-human learning. Higher-touch formats where a creator's expertise shows up live: 1:1 connect, and VILT and webinars. Instructor profiles & channels. The creator's home on the platform — a profile and channel that promote their content and build their brand. As personalized, AI-driven discovery (like Helix) disrupts traditional course merchandising the way SEO decline reshaped search, browseable listings become less central to how content is found. Profiles and channels give creators a durable, owned surface to promote, contextualize, and extend their content inside an ongoing learner relationship — a new front door that doesn't depend on marketplace merchandising or the black box of AI orchestration. Creator channels & tooling. The tools creators use to build and run an audience — channel management, social/community tools, and subscriptions — including the recurring economic model (50/50 when Udemy sources the learner, 70/30 when the instructor does) that gives top creators a reason to keep building with us. Flagship — Instructor Communities: from pilot to business (2027) With the pilot launching soon, this role owns taking Instructor Communities from a 60-instructor test on Circle.so to a proven, scalable business line in 2027. Near-term, that means getting the pilot live on a Finance-supported manual billing bridge (Circle-hosted checkout on Udemy-owned Stripe accounts) while securing the committed Product/Engineering path to automated, in-house billing and payouts — Engineering has proposed a ~3-month build with no major top-line impact. Longer-term, it means turning early signals into a repeatable model: which interactions create value for learners, instructors, and Udemy, what drives conversion and retention, and how the recurring economic model scales beyond the initial cohort — across Product, Finance, Consumer, and Content/Instructor stakeholders. Collaboration Cohort learning. Partner with the lead PM who owns cohort-based learning to ensure community, profiles, and creator tooling reinforce cohort experiences rather than duplicate them. Preferred Qualifications: Experience building products in EdTech, learning technologies or content authoring tools Experience with B2B2C business model Experience building, using, or experimenting with AI-driven products, particularly in the areas of content generation and editing, adaptive learning and personalization, automated quality assurance, and multimodal authoring support such as AI for video, audio, and translation. If this opportunity interests you, you might like these courses on Coursera: Learning How To Learn Gen AI for Product Managers Data Analysis with Python US Zone1: $188,400 - 235,500 The range(s) listed above is the expected annual base salary for this role, subject to change. Salary is just one component of Coursera’s total rewards package. All regular employees are also eligible for a bonus program and equity in the form of RSU’s. A number of factors are taken into account when determining pay, which includes: job level, location, training/education, business need, skill set and internal equity. US Pay Zones: US-Z1: Bay Area (within 75 miles) US-Z2: NYC and Seattle Metro (within 75 miles) US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI Posting Date: 8/14/26 Application Window: We anticipate the application window will be open until 9/10/26. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window. For more information about how Coursera collects and uses your personal information, please see our Global Applicant Privacy Notice . To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page. If you encounter suspicious recruitment activity, please report it via our Fraudulent Activity Submission Form. Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at recruiting@coursera.org.