Sr. Support Engineer, SAP FICO

About Rimini Street, Inc. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software. Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments. We are actively seeking a talented and experienced Sr. Support Engineer specializing in SAP FICO to join our dynamic team. The Sr. Support Engineer will report directly to the Regional Manager, SAP Delivery. Position Summary Rimini Street is seeking a Sr. Support Engineer, SAP FICO with deep expertise in Controlling (CO), particularly Product Costing and Material Ledger, to support complex, global SAP environments. This role is part of our global support team and is responsible for delivering hands-on troubleshooting, root cause analysis, and client-facing support for mission-critical SAP applications. The ideal candidate combines strong functional and technical capabilities and thrives in diagnosing and resolving complex financial and controlling issues in live production systems. Essential Duties and Responsibilities Provide expert-level support for SAP FICO, with strong emphasis on: Product Costing (CO-PC) Material Ledger Cost Center and Profit Center Accounting CO-PA (Profitability Analysis) Troubleshoot and resolve complex production issues, including: Month-end close and controlling processes Costing and variance analysis Cross-module integrations (FI, MM, SD, PS) Perform root cause analysis in highly customized SAP environments Support SAP Project Systems (PS), including: WBS structures Project cost integration Work directly with clients to: Diagnose issues Provide clear, actionable solutions Deliver a high-quality customer experience Collaborate with technical teams (e.g., ABAP, integrations) to resolve defects Develop and deliver application fixes and data corrections Support global customers in a 24x7 support model, ensuring SLA adherence Contribute to knowledge management, documentation, and continuous improvement initiatives Required Skills & Experience 10+ years of SAP experience with strong focus on FICO, particularly Controlling (CO) Strong working knowledge of standard SAP FI operations (GL, AP, AR) to support integration with CO Deep hands-on expertise (mandatory): Product Costing (CO-PC) Material Ledger Proven experience troubleshooting: Month-end close issues Costing variances and settlement processes Strong understanding of: CO-FI integration Cross-functional processes (MM, SD, PS) Hands-on experience with SAP Project Systems (PS) configuration Experience working in production support environments Strong troubleshooting and root cause analysis skills, including ability to debug complex issues Ability to communicate clearly with both technical and business stakeholders Demonstrated ability to work independently and in a global, virtual team environment Preferred Qualifications Experience with SAP S/4HANA Exposure to: FSCM / Treasury Asset Accounting (with understanding of financial impact) ABAP debugging or strong collaboration with development teams Experience in global or multi-country SAP environments Profile We Are Targeting Hands-on problem solver, not just an implementation lead or architect Strong experience in support environments, not only project delivery Comfortable working in complex, highly customized SAP landscapes Able to own issues end-to-end Strong client-facing presence, with clear and structured communication Proactive, solution-oriented, and customer-focused Location Remote - Mexico Why Rimini Street? We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you. Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: Company We dream big and innovate boldly. Colleagues We work with extraordinary people who create a culture of mutual respect and collaboration. Clients We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. Community We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities. Accelerating Company Growth Nasdaq-listed under ticker symbol RMNI since October 2017 Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies Over 2,000 team members in 23 countries US and international recognition for industry leadership and philanthropic efforts. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. Unsolicited resumes will be ineligible for referral fees. In 2005, we disrupted the industry by pioneering extraordinary enterprise software support powered by extraordinary people. Our work is challenging and meaningful, allowing everyone at Rimini Street to start and end each day with a sense of achievement and purpose. We are looking for talented, passionate people to help us build our future at Rimini Street. Feel free to connect with us by signing up to receive updates on new jobs and opportunities! Create an account and sign up to create your job alerts! Link below: Rimini Street Career Job Alerts