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NeuraFlash, Part of Accenture

Sr. Salesforce Consultant, Field Service

RemoteUnited States only
Published
Role
Product
Experience
Senior
$94.4k–$266.3k/yr
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Open to US only. Set where you work from to check your eligibility.

No BS summary

Senior Salesforce consultant for Field Service implementations, remote in the United States. Needs 4+ years hands-on project experience, 3+ years Salesforce development/configuration, and customer-facing delivery experience. Must understand Customer Service and Field Service operations and build Salesforce custom apps, flows, Field Service Mobile App Extensions, SLAs, and release/deployment processes.

Core skills

SalesforceService CloudField Service

Required skills

Salesforce PlatformProcess BuilderVisual FlowsLightning ExperienceField Service Mobile App ExtensionsSLAs/Entitlement ProcessesRelease ManagementApplication Lifecycle Management

Optional skills

Salesforce CertificationsSalesforce Service CloudExperience CloudSales CloudField Service Consultant

What you'll do

  • Work with our customers to define requirements, propose & deliver solutions
  • Architect and build best-in-class implementations of Service Cloud and Field Service
  • Configure Salesforce Solutions using point and click tools available on the platform eg. Process Builder and Visual Flows
  • Understand and leverage Salesforce Platform to implement scalable solutions
  • Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers
  • Acquire new technical expertise and understanding of latest Salesforce features and major launches

What they require

  • 4+ years project experience in a hands-on position
  • 3+ years of experience with Salesforce in a development or configuration capacity
  • Understanding of Customer Service and Field Service Business Operations with experience solving Complex Use Cases utilizing the breadth of the Salesforce Platform
  • Hands-on experience on building Custom Applications, Lightning Experience, Field Service Mobile App Extensions, Visual Flows, Process Builders, and SLAs/Entitlement Processes within Salesforce
  • Understanding of Release Management, Application Lifecycle Management, Development Lifecycle and Deployment Best Practices and Governance
  • Client Facing Experience in the following areas: Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, Enterprise Application Architecture
  • Preferred: Any Salesforce Certifications is a Plus, preferably Salesforce Service Cloud, Experience Cloud, Sales Cloud or Field Service Consultant
  • Preferred: BS in Computer Science, Mathematics, Engineering, or similar technical degree or equivalent experience
  • Preferred: Solid understanding of Salesforce Platform and its architecture
  • Preferred: Attention towards detail – detail oriented
  • Preferred: Strong team player with great communication skills
  • Preferred: Keep an open mind and must be flexible to change
  • Travel commitment of up to 25%

Benefits

  • Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
  • Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%.
  • Flexibility: We know that a perfect 9-5 isn’t possible. We build a culture of trust and understanding. We value good work not the hours in which you get it done
  • Collaboration: You have a voice here!
  • Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
  • Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously.
  • Our teams love to have fun and celebrate the big things and the small things together.

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results.

🇺🇸 United StatesAIEnterprise

Details

Apply routeGreenhouse
$94.4k–$266.3k/yr