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ERGO NEXT

Sr. Claims Advocate

RemoteUnited States onlyArchived
Published
Experience
Mid
Employment
Full-time
$81k–$110k/yr
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Open to US only. Set where you work from to check your eligibility.

No BS summary

Senior claims advocate with 4+ years handling liability claims involving bodily injury, coverage analysis, investigation, and compliance-focused claims handling. Must have or quickly obtain a Texas Independent Adjuster License. Remote US full-time role.

What you'll do

  • Investigate, evaluate, and resolve General Liability Bodily Injury, Property Damage, as well as Professional Liability claims, both with and without attorney involvement.
  • Analyze coverage, liability, and damages based on policy terms, claim reports, statutes, and case law to determine appropriate claim handling.
  • Communicate effectively with policyholders, claimants, and witnesses to gather information, provide updates, and guide the claims process.
  • Identify and refer potentially fraudulent claims to SIU and pursue third-party subrogation opportunities where applicable.
  • Ensure compliance with all relevant statutory and regulatory requirements across jurisdictions.
  • Demonstrate strong customer service skills with empathy, clear communication, and a focus on resolution.

What they require

  • 4+ years experience handling liability claims involving bodily injury, including coverage analysis, investigation, and compliance-focused claims handling.
  • Demonstrated history of thorough Injury Evaluation and Negotiation Skills
  • Strong written and oral communication skills required as well as strong interpersonal, analytical, investigative, and negotiation skills.
  • Candidates must have, or be able to promptly obtain a Texas Independent Adjuster License
  • Natural Curiosity Paired with Relentless Follow-Through
  • Calm Under Pressure with a Talent for Diffusing Tension

Benefits

  • Annual performance-based incentive program
  • Partially subsidized medical plan
  • Fully subsidized vision/dental options
  • Life insurance
  • Disability insurance
  • 401(k)
  • Flexible paid time off
  • Parental leave

ERGO NEXT's mission is to help entrepreneurs thrive by building a technology-led, full-stack provider of small business insurance. Since 2016, it has helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage.

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Details

Apply routeGreenhouse
$81k–$110k/yr