Sr. Associate, CX Market Research
- Role
- Research
- Experience
- Mid
- Employment
- Full-time
- Company size
- Enterprise
Open to US, CA only. Set where you work from to check your eligibility.
No BS summary
Senior CX market-research associate for quantitative and qualitative survey work. 1–3 years experience, proficiency with Excel/SPSS and questionnaire/reporting platforms (Qualtrics preferred). Remote candidates in USA or Canada only.
Core skills
Required skills
Optional skills
Welcome to JD Power Careers! JD Power is a proven leader in business-critical data and intelligence to drive auto-related decisions with confidence and clarity. By leveraging unmatched proprietary data, advanced analytics and deep industry expertise, JD Power fuels original equipment manufacturers, retailers, lenders, insurers and partners to enhance their performance. Since 1968, JD Power has delivered incisive guidance and intelligence about customer interactions with brands and products. To learn more about the company, visit JDPower.com.
What you'll do
- Support the implementation and ongoing managed services for CX programs
- Support the design of questionnaires, sample programming, data processing specifications as well as reporting platforms
- Develop reports and client presentations
- Deliver customized analysis and respond to client requests in a timely manner
- Support the planning and execution of client meetings on a regular basis
- Support financial management activities with your assigned projects
- Coordinate multiple project tasks simultaneously with limited supervision
- Validate integrity of data for research projects
- Ensure the accuracy of client deliverables
- Establish professional working relationships within the department and with other departments and clients where appropriate
- Support and promote the company's Code of Business Ethics, Company Values, and Leadership Attributes
What they require
- 1-3 years of related work experience required.
- Excellent interpersonal, verbal, and written communications skills
- Strong attention to detail
- Demonstrated problem solving, analytical reasoning, and decision-making skills
- Experience with qualitative and quantitative analysis
- Experience with questionnaire design, analysis planning, data interpretation, and reporting
- Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook)
- BA/BS degree from a four-year college or university
Benefits
- JD Power is committed to employing a diverse workforce
- Accommodations during the recruitment and selection process available via tarecruitment@jdpa.com
- Data handling and transfers across JD Power group and third parties (privacy disclosures for CA/UK residents linked)
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What people say about this company
3.4/ 5