Spanish Speaking Video Streaming Customer Experts - Work Remote In Greece
- Role
- Support
- Employment
- Full-time
Open to GR, DE, FR, CH, IT only. Set where you work from to check your eligibility.
No BS summary
Provide high-quality technical support to subscribers of a premier global video streaming platform. Resolve account management, billing, and subscription inquiries with a customer-centric approach. Assist users with troubleshooting playback issues, device connectivity, and app navigation.
Required languages
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in placing professionals in high-impact roles, ensuring that both our partners and our candidates thrive in today’s dynamic global economy.
Job Overview
Are you a fan of digital entertainment? We are seeking enthusiastic professionals for the Spanish Speaking Video Streaming Customer Experts position in Greece. Join a world-class streaming platform and deliver exceptional support to subscribers, helping them navigate their favorite content seamlessly while enjoying one of the most exciting jobs in Greece.
Key Responsibilities
Provide high-quality technical support to subscribers of a premier global video streaming platform. Resolve account management, billing, and subscription inquiries with a customer-centric approach. Assist users with troubleshooting playback issues, device connectivity, and app navigation. Maintain comprehensive knowledge of the latest content releases and platform features to better inform customers. Ensure efficient resolution of tickets while maintaining high levels of customer satisfaction and engagement. Collaborate with international teams to provide consistent, high-standard service across all platforms. Document feedback and technical trends to improve the overall streaming user experience.
Requirements
Native or fluent Spanish (spoken and written). Professional proficiency in English. Valid EU passport (mandatory). A passion for technology, streaming services, and delivering premium customer support. Strong problem-solving skills and the ability to work in a fast-paced environment. Ability to relocate to Greece for this Spanish-speaking jobs opportunity.
Benefits
What We Offer
Competitive Monthly Salary with 13th and 14th salary bonuses per year. Fully Paid Relocation Package (flight, transfer, and hotel accommodation provided). Monthly Performance Bonus linked to service quality. Comprehensive health insurance coverage. Fully Paid Training on systems and industry best practices. A modern, supportive work environment within the vibrant industry of streaming platforms. And Much More...
Life in Greece
Living and working in Greece offers an unparalleled quality of life, blending ancient history with a modern, cosmopolitan lifestyle. As one of our Spanish Speaking Video Streaming Customer Experts, you will enjoy Greece's sun-drenched Mediterranean climate, world-famous cuisine, and a thriving social scene that makes Greece a top destination for international professionals. Whether exploring the iconic landmarks or relaxing on stunning beaches, life in Greece is a truly rewarding experience.
Our comprehensive relocation package is designed to ensure a seamless transition for you. By choosing one of these premium jobs in Greece, you are opening the door to a career that supports your growth while allowing you to immerse yourself in the rich culture that Greece is renowned for. Experience the perfect harmony of professional success and Mediterranean leisure in your new home.
How to Apply
If you are ready to elevate your career and join a global leader in the streaming industry, we invite you to apply today. Simply click the Apply Now button to submit your application and take the first step toward your new professional chapter. We look forward to reviewing your profile.
Sincerely, The Recruitment Team Mercier Consultancy Group
What you'll do
- Provide high-quality technical support to subscribers of a premier global video streaming platform.
- Resolve account management, billing, and subscription inquiries with a customer-centric approach.
- Assist users with troubleshooting playback issues, device connectivity, and app navigation.
- Maintain comprehensive knowledge of the latest content releases and platform features to better inform customers.
- Ensure efficient resolution of tickets while maintaining high levels of customer satisfaction and engagement.
What they require
- Native or fluent Spanish (spoken and written).
- Professional proficiency in English.
- Valid EU passport (mandatory).
- A passion for technology, streaming services, and delivering premium customer support.
- Strong problem-solving skills and the ability to work in a fast-paced environment.
Benefits
- Competitive Monthly Salary with 13th and 14th salary bonuses per year.
- Fully Paid Relocation Package (flight, transfer, and hotel accommodation provided).
- Monthly Performance Bonus linked to service quality.
- Comprehensive health insurance coverage.
- Fully Paid Training on systems and industry best practices.