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Mercier Consultancy Group

Spanish Speaking Transportation Customer Experts - Work Remote In Greece

RemoteGreece onlyArchived
Published
Role
Support
Employment
Full-time
Salary not disclosed
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Open to GR only. Set where you work from to check your eligibility.

No BS summary

Join Mercier Consultancy Group as a remote Spanish-speaking Transportation Customer Expert in Greece. You'll provide premium support for international transportation bookings and logistics, resolve complex travel issues, and collaborate with teams to improve service delivery. Requires native/fluent Spanish, advanced English, and a valid EU passport.

Required languages

Spanish Native or fluentEnglish Advanced

What you'll do

  • Deliver premium support to customers navigating complex international transportation bookings and logistics queries.
  • Manage real-time communication regarding transportation schedules, delays, and service updates with efficiency and care.
  • Resolve complex issues regarding travel itineraries, ensuring a seamless user experience within the transportation industry.
  • Collaborate with cross-functional teams to streamline operational workflows and improve service delivery standards.
  • Maintain detailed case records to ensure accurate tracking and follow-up on transportation-related customer inquiries.

What they require

  • Native or fluent Spanish (spoken and written).
  • Valid EU passport (mandatory).
  • Advanced English proficiency to support our international communication standards.
  • Previous experience in the transportation, logistics, or premium customer service sectors is highly desirable.
  • Strong problem-solving skills and the ability to remain calm under pressure during peak travel periods.

Benefits

  • Competitive Monthly Salary.
  • 2 Extra Salaries Per Year (13th and 14th salary).
  • Fully Paid Training.
  • Health Insurance.
  • Fully Paid Relocation Package (flight, transfer, hotel).
Recruitment And Business Process Outsourcing
Salary not disclosed