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Mercier Consultancy Group

Spanish Speaking Customer Experts for an Electronics Leader

RemoteGreece onlyArchived
Published
Role
Support
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR only. Set where you work from to check your eligibility.

No BS summary

Provide high-quality technical support to Spanish-speaking customers regarding innovative consumer electronics products. Troubleshoot hardware and software queries with precision and professionalism. Ensure an exceptional user experience by maintaining high satisfaction scores for our electronics client.

Required languages

Spanish Native or fluentEnglish Advanced

What you'll do

  • Provide high-quality technical support to Spanish-speaking customers regarding innovative consumer electronics products.
  • Troubleshoot hardware and software queries with precision and professionalism.
  • Ensure an exceptional user experience by maintaining high satisfaction scores for our electronics client.
  • Document all customer interactions accurately within our advanced CRM systems.
  • Stay up-to-date with the latest product launches and technological updates within the consumer electronics industry.

What they require

  • Native or fluent Spanish (spoken and written).
  • Advanced proficiency in English.
  • Valid EU passport (mandatory).
  • Passionate about technology and consumer electronics, with a desire to learn about the latest gadgets.
  • Previous experience in customer service or a tech-oriented role is considered a significant advantage.

Benefits

  • Competitive Monthly Salary.
  • 2 Extra Salaries Per Year (13th and 14th month salary bonus).
  • Monthly Performance Bonus.
  • Fully Paid Training programs on electronics and soft skills.
  • Fully Paid Relocation Package (flight, transfer, hotel accommodation upon arrival).
Recruitment And Business Process Outsourcing
Salary not disclosed