Spanish Speaking Customer Experts for a Tech Leader

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in sourcing professionals for high-impact roles, ensuring that both our candidates and corporate partners thrive in a globalized business environment.

Job Overview

We are currently seeking talented individuals for the Spanish Speaking Customer Experts for a Tech Leader position in Greece. This is an exceptional opportunity to advance your career within the fast-paced telecommunications industry while enjoying one of the most sought-after jobs in Greece for international professionals.

Key Responsibilities

Provide high-quality technical support to telecommunications clients via phone, email, and chat. Troubleshoot complex network and connectivity issues, ensuring a seamless user experience. Maintain comprehensive knowledge of the latest telecommunications products and digital services. Ensure customer satisfaction by delivering professional, empathetic, and efficient communication in Spanish. Document customer interactions accurately within the internal CRM system to ensure data integrity. Collaborate with cross-functional teams to resolve recurring service challenges within the tech sector. Identify opportunities to provide value-added solutions, enhancing the overall telecommunications service delivery.

Requirements

Native or fluent Spanish (spoken and written). Valid EU passport (mandatory). Strong interest in the telecommunications industry and emerging technologies. Previous experience in a customer-facing or technical support role is considered a strong asset. Professional proficiency in English to facilitate internal team communication. Ability to thrive in a remote work environment while based in Greece.

Benefits

What We Offer

Competitive Monthly Salary. Two Extra Salaries Per Year (13th and 14th salary bonus). Fully Paid Training programs to ensure your success in the telecommunications field. Comprehensive Health Insurance coverage. Fully Paid Relocation Package (flight, transfer, hotel) for a seamless move to Greece. Monthly Performance Bonus linked to service quality. And Much More, including career development and networking opportunities in one of the most exciting Spanish-speaking jobs on the market.

Life in Greece

Embracing life in Greece offers an unparalleled Mediterranean lifestyle, where ancient history meets vibrant modern culture. With its stunning coastlines, world-renowned sunny weather, and a welcoming social atmosphere, Greece remains one of the most attractive destinations for professionals looking to relocate. Choosing to work in Greece means gaining access to a unique balance of professional challenge and leisure, surrounded by breathtaking landscapes.

Our full relocation support ensures your transition to Greece is stress-free, allowing you to focus on your new role and enjoy the local culinary delights and rich quality of life. From the iconic island views to the bustling city centers, living in Greece provides an enriching experience that stays with you forever. Join us and discover why so many professionals choose the dynamic environment of Greece for their international career journey.

How to Apply

If you are ready to take the next step in your career and join a world-class team as a Spanish Speaking Customer Expert for a Tech Leader in Greece, we encourage you to click the Apply Now button. Our recruitment team at Mercier Consultancy Group is eager to review your application and discuss your future potential.