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Mercier Consultancy Group

Spanish Speaking Customer Expert for Car Sharing - Work Remote In Greece

RemoteGreece onlyArchived
Published
Role
Support
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR only. Set where you work from to check your eligibility.

No BS summary

Customer support professional for Spanish-speaking users of a car-sharing platform. Requires native/fluent Spanish, strong English, and a valid EU passport or work permit for Greece. Experience in customer support or another client-facing role is required.

Required languages

Spanish Native or fluent; spoken and written proficiency is essential.English Strong command for internal team collaboration

What you'll do

  • Provide world-class support for Spanish-speaking users of a leading international car-sharing platform.
  • Manage inquiries via phone, email, and live chat, ensuring customer satisfaction within the Customer Support Services industry.
  • Assist users with booking processes, account management, and vehicle access troubleshooting.
  • Maintain high quality and efficiency standards in all written and verbal communications.
  • Contribute to the continuous improvement of service protocols through valuable user feedback.
  • Collaborate with international teams to ensure seamless service delivery across different time zones.
  • Handle technical escalations with professionalism, representing the brand with excellence at all times.

What they require

  • Native or fluent Spanish (spoken and written) proficiency is essential.
  • Strong command of English for internal team collaboration.
  • Valid EU passport or a valid work permit for Greece.
  • Proven experience in Customer Support Services or a related client-facing role.
  • Exceptional communication skills and a passion for technology and mobility solutions.
  • Ability to thrive in a fast-paced environment, making this an ideal role for those seeking premier Spanish-speaking jobs.

Benefits

  • Competitive Monthly Salary with 13th and 14th salary bonuses guaranteed per year.
  • Fully Paid Training programs to ensure your success in the role.
  • Comprehensive Health Insurance package.
  • Fully Paid Relocation Package including flight, transfer, and initial hotel accommodation.
  • Generous Monthly Performance Bonus based on quality metrics.
  • A dynamic career path within the global Customer Support Services industry.
  • Regular team events.
  • Professional growth opportunities.
  • A supportive international work culture.
  • World-renowned Mediterranean climate, beautiful landscapes, and a social culture that embraces work-life balance in Greece.
  • Access to world-famous gastronomy, vibrant nightlife, and endless historical sites to explore.
  • Support needed for a smooth transition to your new home in Greece.
Recruitment And Business Process Outsourcing
Salary not disclosed