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Mercier Consultancy Group

Spanish Speaking Customer Care Experts

RemoteGreece onlyArchived
Published
Role
Support
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR only. Set where you work from to check your eligibility.

No BS summary

Seeking Spanish Speaking Customer Care Experts to join our team in Athens, Greece. Deliver exceptional customer support, resolve inquiries, and maintain high satisfaction levels. Requires native/fluent Spanish and professional English.

Required languages

Spanish Native or fluentEnglish Professional proficiency

What you'll do

  • Deliver exceptional support to clients through various communication channels in the Customer Support Services sector.
  • Resolve complex customer inquiries with professionalism, efficiency, and a solution-oriented mindset.
  • Maintain high levels of customer satisfaction by providing accurate and timely information.
  • Document all interactions within our CRM systems to ensure data integrity and continuous service improvement.
  • Collaborate with international team members to share best practices for excellent service delivery.

What they require

  • Native or fluent Spanish (spoken and written).
  • Professional proficiency in English.
  • Valid EU passport or a work permit for Greece.
  • Previous experience in Customer Support Services is highly preferred but not mandatory.
  • Excellent communication and interpersonal skills.

Benefits

  • Competitive Monthly Salary plus 2 extra salaries per year (13th and 14th salary).
  • Monthly Performance Bonus to reward your dedication.
  • Fully Paid Relocation Package (flight, transfer, and hotel accommodation upon arrival).
  • Comprehensive, fully paid initial training to excel in the Customer Support Services industry.
  • Private health insurance and other local benefits.
Recruitment And Business Process Outsourcing
Salary not disclosed