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Mercier Consultancy Group

Spanish Speaking Customer Care Experts

RemoteGreece onlyArchived
Published
Role
Support
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR only. Set where you work from to check your eligibility.

No BS summary

Customer care role in Greece for native or fluent Spanish speakers with a valid EU passport. Must be able to relocate and handle consumer electronics support via phone, chat, and email.

Core skills

CRM

Required languages

Spanish Native or fluent spoken and written Spanish involved/required.

What you'll do

  • Provide expert assistance to customers regarding the setup, troubleshooting, and maintenance of high-end consumer electronics.
  • Deliver professional and empathetic communication to resolve complex technical inquiries via phone, chat, and email.
  • Maintain comprehensive knowledge of the latest consumer electronics releases and software updates to provide accurate guidance.
  • Identify customer needs and offer tailored product recommendations to enhance their user experience.
  • Document all customer interactions with precision in our internal CRM system to ensure seamless service continuity.
  • Collaborate with international teams to share feedback and improve support processes within the consumer electronics sector.
  • Ensure strict adherence to quality standards and security protocols when handling customer data.

What they require

  • Valid EU passport (mandatory).
  • Excellent communication skills with a focus on delivering premium customer service in the consumer electronics space.
  • A genuine passion for technology and a desire to learn about modern electronics, ensuring you excel in Spanish-speaking jobs.
  • Proficiency in computer navigation and multitasking abilities.
  • Ability to relocate for this Spanish Speaking Customer Care Experts position in Greece.

Benefits

  • Competitive Monthly Salary with 13th and 14th salary bonuses guaranteed per year.
  • Monthly Performance Bonus tailored to your success.
  • Fully Paid Relocation Package (flight, transfer, and hotel accommodation upon arrival).
  • Comprehensive private health insurance plan.
  • Fully Paid Training on the latest consumer electronics technologies.
  • Ongoing professional development and growth opportunities within the firm.
  • Relocation support from our dedicated team to ensure you settle into your new life with ease.
  • Greece offers an unparalleled quality of life, featuring legendary sunshine, ancient history, and a vibrant social scene that makes every day feel like a vacation.
  • Living in Greece allows you to experience a perfect balance between a fulfilling career and a relaxing coastal lifestyle.
  • Greece provides an affordable cost of living coupled with a world-renowned culinary culture.
  • We handle all logistics of your move, meaning you can focus on enjoying the beauty of Greece from day one.
Recruitment And Business Process Outsourcing
Salary not disclosed