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Mercier Consultancy

Spanish Customer Agent for E-Commerce Platform - Work Remotely from Greece

RemoteGreece, Spain only
Published
Role
Support
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR, ES only. Set where you work from to check your eligibility.

No BS summary

Spanish-speaking customer support agent for an e‑commerce platform. Native-level Spanish and at least B2 English required; experience with CRM and customer-service tasks. Must be willing to relocate to and work remotely from Greece (fully paid relocation provided).

Core skills

Customer Support

Required skills

CRM

Required languages

Spanish NativeEnglish B2

What you'll do

  • Delivering top-tier support, solving customer queries, and making a real impact with every interaction.
  • Handle customer inquiries for Italian speaking customers.
  • Resolve complaints professionally to maintain high customer satisfaction.
  • Accurately document all customer interactions in the CRM system.
  • Collaborate with internal teams to improve product support and customer service processes.

What they require

  • Native-level fluency in Spanish (both written and spoken) is essential.
  • A minimum English proficiency of B2 is required.
  • Strong communication and problem-solving skills.
  • Comfortable using computers and willing to learn new software tools.
  • Ability to work in a team-oriented environment.
  • Willingness to relocate and live in Greece.
  • Collaborate with colleagues and other departments to achieve the best outcomes.
  • Meet quality and performance targets while maintaining professionalism.

Benefits

  • Competitive Monthly Salary
  • Monthly Performance Bonus
  • Fully Paid Relocation Package ( Flight, Transfer and Hotel )
  • Health Insurance
  • Private Health Insurance
  • 2 Extra Salaries Per Year
  • Support In Finding Accommodation After Hotel And More...
E Commerce
Salary not disclosed