Skip to main content
Mercier Consultancy Group

Slovak Speaking Travel Agent For Booking.com - Work Remote In Greece

RemoteEUArchived
Published
Role
Support
Employment
Full-time
Salary not disclosed
Check eligibility

Open to Anywhere in EU. Set where you work from to check your eligibility.

No BS summary

Mercier Consultancy Group is offering a remote Slovak Speaking Travel Agent position for Booking.com in Greece. This role involves providing professional support to Slovak-speaking travelers, assisting with reservations, modifications, and cancellations, and resolving customer complaints. Candidates must be fluent in Slovak and have a valid EU passport or right to work in the EU.

Required languages

Slovak Native or fluent

What you'll do

  • Provide professional, empathetic, and solution-focused support to Slovak-speaking travellers using the Booking.com platform, assisting with reservations, modifications, and cancellations.
  • Deliver expert guidance on travel-related enquiries including accommodation options, travel policies, pricing, and platform features within the tourism industry.
  • Handle and resolve customer complaints and disputes in a timely, effective, and courteous manner, ensuring a premium travel experience at every touchpoint.
  • Collaborate closely with hotels, property managers, and tourism partners listed on Booking.com to facilitate smooth bookings and resolve any service discrepancies.
  • Accurately document customer interactions, feedback, and case outcomes using internal CRM and ticketing systems.

What they require

  • Native or fluent Slovak language skills — both spoken and written — are essential for this role; candidates without proficiency in Slovak will not be considered.
  • Valid EU passport or relevant documentation confirming the right to work within the EU (mandatory).
  • A genuine passion for the tourism industry and a strong desire to deliver exceptional travel experiences to customers.
  • Previous experience in a customer service, travel agency, or tourism-related role is highly advantageous, though motivated candidates with transferable skills are warmly encouraged to apply.
  • Comfortable working remotely with a reliable internet connection, and self-motivated to maintain productivity in a home-based environment within Greece.

Benefits

  • Competitive Monthly Salary reflecting your skills, experience, and contribution to the tourism sector.
  • Fully Paid Training to equip you with all the knowledge and tools needed to excel in this role from day one.
  • Comprehensive Health Insurance coverage for your peace of mind.
  • Fully Paid Relocation Package including return flight, airport transfer, and hotel accommodation to ensure a smooth and stress-free move to Greece.
  • 2 Extra Salaries Per Year in the form of a 13th and 14th salary — a highly valued benefit that reflects our commitment to rewarding our team members generously.
Recruitment And Business Process Outsourcing
Salary not disclosed