Site Reliability Engineer

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About The Role Veeam is building a global SRE function to support the Veeam Data Cloud, our new SaaS platform. This role focuses on our Government and Sovereign Cloud environment. Due to clearance and access requirements, this team operates with restricted access to GOV infrastructure. That means you'll be part of a small team responsible for the full platform stack — including all VDC workloads. You won't always be able to hand off problems to other teams; you need to understand the entire architecture well enough to own it. You'll need to get up to speed on the platform quickly, often by reading code, docs, and architecture artifacts rather than getting direct access to environments from day one. This is a ground-up role — you'll help define how reliability engineering works here by mapping systems, writing runbooks, setting baselines, and building the practices this team will run on going forward. What You'll Do Discovery & Documentation Get up to speed on the full platform — all VDC workloads, dependencies, and risk areas. Much of this will happen through code, docs, and conversations rather than direct environment access. Work with SMEs across the org to fill knowledge gaps and build onboarding material for the team. Write and maintain runbooks, architecture docs, and operational guides. Reliability & Incident Response Design infrastructure for high availability and fault tolerance on Azure (including Azure Government). Define SLIs, SLOs, and error budgets where none exist today. Run incident response and blameless postmortems. Turn incidents into improvements. Identify reliability risks across modern and legacy workloads and build practical remediation plans that work within compliance constraints. Observability Close observability gaps — define instrumentation requirements and drive implementation. Set alerting, telemetry, and monitoring standards with partner teams. Build automation to reduce toil and support fleet management. Participate in on-call rotations. Infrastructure & Delivery Work with IaC , CI/CD, deployment automation, and config management — including in air-gapped or compliance-restricted environments. Build and maintain testing, canary deployment, and release validation pipelines. Integrate chaos engineering and monitoring tools, adapting choices to meet regulatory requirements. Collaboration Work across product, platform, security, legal, compliance, and operations teams. Own problems end-to-end — identify gaps, drive solutions, don't wait for direction. Mentor other engineers and help spread SRE practices across the org. Technologies we work with Microsoft TFS, Azure DevOps, Git, BitBucket Azure (Entra ID, API Management, Cosmos Db, Storage services, Azure Functions, static website hosting, Azure security, etc.) IaC tools (Azure ARM templates, AWS CloudFormation, Terraform, the Serverless Framework, etc.) Observability (Azure Monitor, AppInsights, Elastic Stack) What You'll Bring 7+ years in Software Engineering, with 3+ years in SRE, Platform Engineering, or similar — across multi-service platforms, not just single-service environments. Experience with Government or Sovereign Cloud (e.g., Azure Government, AWS GovCloud). Experience in regulated compliance environments — government (FedRAMP, CMMC , IL2 / IL4 / IL5 ), financial (PCI-DSS, SOX ), or healthcare ( HIPAA , HITRUST). You understand how compliance shapes architecture and operations. Strong experience building and running production services on cloud infrastructure (Azure preferred, including Azure Government). Able to learn large, complex platforms quickly with limited guidance — comfortable building understanding from code, docs, and architecture artifacts when direct environment access is restricted. Can investigate systems independently and produce clear docs, risk assessments, and improvement plans. Comfortable working across teams — engineering, product, security, compliance, operations. Programming skills in one or more of: TypeScript/ JS , Go, Java, C#, or similar. Experience with monitoring and observability tools (e.g., Prometheus, Grafana, OpenTelemetry, ELK stack). Experience with IaC (Terraform, Terragrunt, Pulumi) and container orchestration (Kubernetes). Experience with CI/CD and GitOps tooling — GitHub Actions, Azure DevOps, GitLab CI, ArgoCD, FluxCD, or Dagger . Solid grasp of distributed systems, networking, and cloud-native architecture. Clear written and verbal communication skills Bonus Skills Experience on B2B SaaS platforms in regulated or government markets. Background in chaos engineering, resilience testing, or performance/load testing. Have built an SRE or reliability function from scratch before. Experience across mixed environments — modern cloud-native and older legacy systems. Familiar with AI-first development workflows — using LLM-powered tools for infrastructure automation, code generation, and documentation. Why Join? Build the GOV reliability practice from day one — your decisions will shape how this team works. Help define SRE at Veeam across a globally distributed engineering org. Work with strong teams across product, cloud engineering, security, and compliance. Professional development resources including mentorship, training, and volunteer days. Competitive compensation and benefits. #LI-Remote #LI-RW1 What you'll get Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents Medical, dental, and vision coverage starting on your first day Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program 401(k) retirement plan with company matching contributions Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time AirVet: 24/7 virtual veterinary care at no cost Legal services, identity protection, and supplemental health insurance options Tax-advantaged spending accounts for healthcare, dependent care, and commuting Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning Compensation Transparency Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range. In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off. U.S. Geographic Zones & Compensation Ranges (TTC / OTE) Zone 1: San Francisco Bay Area, New York City Boroughs $151,500 — $252,500 USD Zone 2: Washington, California (excluding San Francisco Bay Area) $138,900 — $231,400 USD Zone 3: Texas, Illinois, North Carolina, Colorado, Massachusetts, Pennsylvania, Virginia, Oregon, Nevada, Hawaii, New York (excluding NYC boroughs); Sales roles located in Georgia, Ohio, and Arizona $126,300 — $210,400 USD Zone 4: All other US locations $109,800 — $183,000 USD Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice , which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing. By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.