Services Engagement Manager - Development Cloud
- Role
- Project Management
- Employment
- Full-time
- Company size
- Enterprise
Open to US only. Set where you work from to check your eligibility.
No BS summary
Customer-facing Services Engagement Manager for Professional Services (full-time, permanent). Must have software implementation experience; life sciences / healthcare domain or IT sales-cycle experience preferred. Remote within the US (close to an airport) with travel availability.
Core skills
Required skills
Optional skills
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role The Services Engagement Manager is an experienced, results-driven professional to drive the strategy, positioning, and delivery model for Veeva’s Professional Services. In this role, you will act as a trusted advisor to both internal teams and external executive leadership—helping life sciences organizations understand the value of partnering with Veeva to achieve their business objectives. You will own the end-to-end engagement design, collaborate across functions, and drive a high-volume pipeline with precision, velocity, and diplomacy.
With a passion for Software Implementation and (preferred) expertise in Life Sciences/Healthcare/IT sales cycles, you’ll draft and deliver RFx Responses, Proposals, and Statements of Work, driving alignment with internal cross-functional subject matter experts and customer leadership.
This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet potential travel requirements when they arise.
What you'll do
- Drive the strategy, positioning, and delivery model for Veeva’s Professional Services.
- Act as a trusted advisor to internal teams and external executive leadership.
- Own end-to-end engagement design and collaborate across functions.
- Drive a high-volume pipeline with precision, velocity, and diplomacy.
- Draft and deliver RFx Responses, Proposals, and Statements of Work.
- Align with internal cross-functional subject matter experts and customer leadership.
What they require
- Experienced, results-driven professional to drive strategy and delivery for Professional Services.
- Passion for Software Implementation.
- Preferred: expertise in Life Sciences/Healthcare/IT sales cycles.
- Customer-facing with ability to travel as required and be in proximity to an airport.
Benefits
- Work Anywhere (flexibility to work from home or in the office)
- Equal opportunity employer and accommodation support (contact talent_accommodations@veeva.com)
Veeva Systems is building the industry cloud for Life Sciences to help companies work in a more efficient and connected way. Veeva Business Consulting focuses on making the life sciences industry more efficient and effective through software, data, and consulting working together.
What people say about this company
3.5/ 5
- Employees appreciate the company's focus on the life sciences industry and its mission.
- Many reviews mention a collaborative and supportive work culture.
- Some employees report issues with management and communication.