ServiceNow Senior Technical Consultant - AI
- Role
- Backend
- Experience
- Senior
- Employment
- Full-time
- Company size
- Enterprise
Open to IN only. Set where you work from to check your eligibility.
No BS summary
Старший технический консультант по ServiceNow с фокусом на AI. Нужен инженер/консультант с опытом реализации AI-решений на Now Platform (Now Assist, AI Agents, AI Search) и опытом в как минимум одном продуктовом наборе ServiceNow (ITSM, ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM или ESM). Местоположение: Gurugram, India; роль требует наставничества и участия в архитектуре сложных решений.
Core skills
Required skills
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
As a Senior Technical Consultant focused on AI capabilities, you will own the end‑to‑end build of AI‑enabled solutions on the Now Platform — Now Assist skills and AI Agents through predictive models, AI Search, and the data foundations that make them work. You will guide development activities, mentor technical consultants and junior developers, and partner with Principal consultants and architects to shape complex agentic solutions. Beyond core platform development, you will lead AI enablement across at least one additional product suite (ITSM, ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM) and translate ambiguous business outcomes into secure, governed, measurable AI capabilities. Your depth in both platform engineering and applied AI will influence how our clients adopt agentic workflows and how they realize value from them.
What you'll do
- Own the end‑to‑end build of AI‑enabled solutions on the Now Platform — Now Assist skills and AI Agents through predictive models, AI Search, and the data foundations that make them work.
- Guide development activities and mentor technical consultants and junior developers.
- Partner with Principal consultants and architects to shape complex agentic solutions.
- Lead AI enablement across at least one additional product suite (ITSM, ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM).
- Translate ambiguous business outcomes into secure, governed, measurable AI capabilities.
What they require
- Глубина в платформенной инженерии и прикладном AI.
- Опыт строительства AI‑возможностей на Now Platform (Now Assist, AI Agents, AI Search).
- Опыт работы с данными и созданием predictive models и data foundations для AI.
- Способность руководить разработкой, наставлять младших инженеров и сотрудничать с архитектами и principal consultants.
- Опыт внедрения AI across at least one ServiceNow product suite (ITSM, ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM или ESM).
Benefits
- Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
- Paid time off and company holidays, along with additional leave benefits as per policy
- Flexible work arrangements, supporting work-life balance
- Learning and development opportunities to support continuous growth and upskilling
- Employee wellness initiatives and programs focused on physical and mental well-being
- Retirement and statutory benefits in line with India regulations
- Inclusive and people-first culture, with a strong focus on collaboration and ownership