ServiceNow Senior Technical Consultant - AI
- Experience
- Senior
- Employment
- Full-time
Open to US only. Set where you work from to check your eligibility.
No BS summary
Senior ServiceNow technical consultant for AI-enabled Now Platform solutions. Needs deep platform engineering and applied AI experience, plus leadership/mentoring and US eligibility/location.
Core skills
Required skills
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
As a Senior Technical Consultant focused on AI capabilities, you will own the end‑to‑end build of AI‑enabled solutions on the Now Platform — Now Assist skills and AI Agents through predictive models, AI Search, and the data foundations that make them work. You will guide development activities, mentor technical consultants and junior developers, and partner with Principal consultants and architects to shape complex agentic solutions. Beyond core platform development, you will lead AI enablement across at least one additional product suite (ITSM, ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM) and translate ambiguous business outcomes into secure, governed, measurable AI capabilities. Your depth in both platform engineering and applied AI will influence how our clients adopt agentic workflows and how they realize value from them.
What you'll do
- Own the end-to-end build of AI-enabled solutions on the Now Platform — Now Assist skills and AI Agents through predictive models, AI Search, and the data foundations that make them work.
- Guide development activities.
- Mentor technical consultants and junior developers.
- Partner with Principal consultants and architects to shape complex agentic solutions.
- Lead AI enablement across at least one additional product suite (ITSM, ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM).
- Translate ambiguous business outcomes into secure, governed, measurable AI capabilities.
- Influence how clients adopt agentic workflows and how they realize value from them.
What they require
- Depth in both platform engineering and applied AI.
- Experience with AI capabilities on the Now Platform.
- Ability to lead AI enablement across at least one additional product suite: ITSM, ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM.
Benefits
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Additional benefits details at https://www.aheadbenefits.com/
- Cross department training and development
- Sponsoring certifications and credentials for continued learning
- Access to top-notch technologies in a multi-million-dollar lab