Senior UX/UI Designer

rtCamp is seeking a Senior UX/UI Designer to join our growing design team. This is a role for a seasoned, self-directed designer who brings both craft and strategic thinking to their work. You'll own the design process end-to-end across complex client projects and digital products. This includes leading research, shaping design systems, facilitating stakeholder conversations, and mentoring the designers around you. You won't just execute; you'll anticipate problems, define direction, and raise the bar for design quality across every project you touch.

At this level, you'll be a trusted voice in client relationships, comfortable navigating both the technical and consultative sides of a conversation solo. You'll contribute to how rtCamp's design practice evolves by setting component standards, driving research strategy for product areas, and actively growing the capabilities of junior and mid-level teammates. Whether you're running a user research study, leading a design review, or navigating a nuanced client conversation, you bring ownership, rigor, and strategic awareness to the work.

Responsibilities

• Own design quality and drive outcomes for assigned projects from discovery through delivery, taking full accountability for the user experience on your product surface.
• Identify UX risks across your own work and your teammates' surfacing issues early and addressing them with sound design judgment before they affect delivery or client outcomes.
• Independently plan, facilitate, and synthesize user research studies, translating findings into clear, actionable design direction; own the research strategy for your product area.
• Design scalable UX solutions across full product surfaces and, at a senior level, across multiple products simultaneously balancing depth of craft with breadth of systems thinking.
• Own specific design-system components end-to-end, including creation, documentation, and governance; contribute to setting component standards that the broader team relies on across multiple projects.
• Lead design reviews and enforce design best practices, maintaining high standards for the work that ships under your name and your team's.
• Estimate your own design tasks with accuracy, and collaborate with teammates and project leads on project-level scoping, providing well-informed input on effort and timelines.
• Handle client conversations independently facilitating both technical and consultative discussions with existing clients, and helping prepare for and lead conversations with prospective clients.
• Mentor junior and mid-level designers through structured feedback, design critique, and active investment in the growth and quality of those around you.
• Serve as a Design Lead on projects when needed delegating tasks across designer levels within a project, ensuring continuity, and maintaining overall design quality.
• Proactively identify value-focused opportunities and assign them appropriately, looking for ways to improve both the design process and the business offering for clients.
• Align every design decision with client and business goals, demonstrating a clear understanding of how design output affects project success and client satisfaction.

Must Haves

• 5+ years of professional UX/UI design experience, with a portfolio demonstrating complex, production-level work across varied product surfaces and client contexts.
• Proven ability to independently plan and conduct user research including interviews, usability testing, and synthesis, and translate insights into clear design strategy and direction.
• Deep proficiency in Figma and the broader design toolchain, including prototyping, handoff documentation, and design specifications for engineering.
• Strong systems thinking with hands-on experience contributing to or building design systems, including component governance, documentation practices, and cross-project standards.
• The communication skills to facilitate both technical and consultative client conversations independently—presenting clearly, explaining rationale, and adapting to your audience.
• Demonstrated experience mentoring designers and contributing to the growth and quality of a design team, including through critique, feedback, and knowledge sharing.
• A clear understanding of business goals and the ability to connect design decisions to project and client outcomes, framing design work in terms of value and impact.
• Ability to estimate your own work accurately and collaborate on project-level scoping with an informed intuition for effort and complexity.

Good to Have

• Experience working in a digital agency or client-services environment, managing design work across multiple simultaneous engagements.
• Familiarity with WordPress, open-source ecosystems, or headless CMS architectures commonly used in enterprise web projects.
• Prior experience in a Design Lead or project-level team lead capacity on multi-designer engagements, including task delegation and quality oversight.
• Background in design operations, design strategy, or research-led product strategy at a practice or organizational level.
• Experience collaborating with distributed or remote-first engineering and product teams across time zones.

At rtCamp, we believe in fostering a work environment that reflects our core values of “Good Work. Good People.” We are committed to providing equal employment opportunities to all individuals based on their skills, qualifications, and professionalism, without regard to age, race, gender.