Senior Software Engineer

ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We’ve done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong. We’re rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That’s where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB VEG is building technology that helps hospital teams deliver exceptional emergency care for pets and their people. As VEG continues to grow, our internal products need to scale with the speed, reliability, and care our hospitals depend on every day. As a Senior Software Engineer on the Platform & Infrastructure team, you will build and improve backend systems that support critical hospital and internal workflows. Your first focus will be DogByte, a key product used across the business, while also contributing to new products as VEG expands. This role is for someone who enjoys building stable, maintainable systems with real operational impact. You will take product context, technical requirements, and ambiguity, then turn them into thoughtful solutions that are reliable today and ready for future growth. WHAT YOU’LL DO Build and improve backend systems that support DogByte and other internal products as VEG continues to grow Own projects from problem framing through production release, including technical design, sequencing, testing, rollout, and follow-through Partner with Product to understand how hospital and internal teams use our systems, then translate that context into practical backend decisions which work now and will continue to scale through hospital expansion Collaborate with our SRE and DevSecOps teams to support safe, repeatable releases and healthy production systems Use AI tools thoughtfully across code generation, review, testing, documentation, and problem-solving while maintaining strong judgment for quality and risk. Review work across teams and provide technical feedback that improves quality, consistency, and long-term product stability WHAT YOU NEED Product judgment, including the ability to understand user workflows and make technical decisions based on how systems are used in the real world Strong backend ownership, with the ability to guide work from ambiguous problem to production-ready solution A proactive approach to reliability, maintainability, and scalability Experience building or configuring AI-enabled skills, tooling, workflows, or agents that improve your own development workflow and contribute to better team development practices You have direct experience with technologies relevant to our technical stack, which currently includes: Python, PostgreSQL, AWS 5+ years in engineering environments where developers own code through release, including CI/CD and production quality WHO YOU ARE Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s accomplishments Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU Competitive Compensation Including ($170,000-$200,000) + bonus + benefits. Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling Paid parental leave, up to 12 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families Unlimited PTO to use for vacation or sick days—however you need it! Generous employee referral program, so our awesome people can bring in more awesome people. And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you’re hungry and free lunches twice a week!! Company laptop and a monthly cell phone reimbursement B ETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station. DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.