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ServiceNow

Senior Security Software Engineer, IAM

RemoteUnited States only
Published
Role
Security
Experience
Senior
Employment
Full-time
Company size
Enterprise
Salary not disclosed
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Open to US only. Set where you work from to check your eligibility.

No BS summary

Senior IAM/security software engineer with 5+ years developing and maintaining IAM products/tools. Needs production software automation, Infrastructure as Code, AWS/Azure/Kubernetes/SaaS IAM, SIEM observability, and strong IAM risk judgment. US Citizenship preferred.

Core skills

AWSTerraformIAM

Required skills

AzureTeleportKubernetesSIEMInfrastructure as CodeAI coding tools

What you'll do

  • Be the technical developer to drive IAM application development: Code, design, and implement solutions with extensive knowledge in AWS, Azure, Teleport, and Terraform.
  • Enabling robust and reliable solutions to keep our engineering teams active.
  • Drive IAM projects end-to-end: Take ambiguous access problems, understand and have the ability to define requirements, architect solutions, and own the rollout/operationalization (not just the design).
  • Develop with secure access models in mind: Continuously develop role design improvements and access assignment patterns across AWS, Kubernetes, SaaS apps, and internal systems to reduce unnecessary privileges, minimize manual grants, and create scalable “safe baseline” access that covers routine work without daily elevation.
  • Develop on operationalizing logging and metrics: Ensure access changes are observable in our Security Information and Event Management (SIEM) tool; build repeatable reporting that surfaces risky access and drift.
  • Run and improve user access reviews (UAR): Develop, execute and design a UAR process & solution that meets compliance requirements while improving real security signal—minimizing approver burden through scoping, automation, and clear decision support.
  • Develop technology to continuously de-risk: Identify high-risk permissions and misuse paths, propose appropriate controls and mitigations, drive adoption with partner teams, and develop solutions to continuously de-risk.
  • Operate with strong security judgment and high signal: Reliably distinguish meaningful IAM risk from noise, gather context efficiently, and escalate with crisp rationale and actionable mitigations.
  • Document and standardize the paved road: Write lightweight procedures, runbooks, and automation so access decisions are consistent, scalable, and not dependent on tribal knowledge.
  • Enable robust and reliable solutions to keep engineering teams active.
  • Drive IAM projects end-to-end: take ambiguous access problems, define requirements, architect solutions, and own the rollout/operationalization.
  • Develop secure access models: improve role design and access assignment patterns across AWS, Kubernetes, SaaS apps, and internal systems.
  • Reduce unnecessary privileges, minimize manual grants, and create scalable “safe baseline” access that covers routine work without daily elevation.
  • Develop on operationalizing logging and metrics: ensure access changes are observable in the Security Information and Event Management (SIEM) tool.
  • Build repeatable reporting that surfaces risky access and drift.
  • Run and improve user access reviews (UAR).
  • Develop, execute, and design a UAR process and solution that meets compliance requirements while improving real security signal.
  • Minimize approver burden through scoping, automation, and clear decision support.
  • Develop technology to continuously de-risk: identify high-risk permissions and misuse paths, propose controls and mitigations, drive adoption with partner teams, and develop solutions to continuously de-risk.
  • Operate with strong security judgment and high signal: distinguish meaningful IAM risk from noise, gather context efficiently, and escalate with crisp rationale and actionable mitigations.

What they require

  • 5+ years of experience developing and maintaining IAM products/tools.
  • Experience writing production-ready scalable software, Infrastructure as Code, and using AI coding tools to build reliable automation.
  • Strong grasp of IAM best practices, techniques, and common failure modes (e.g., least privilege, privilege escalation paths, separation of duties, breakglass, auditability).
  • Ability to spot dangerous permissions and identify suitable mitigations and controls.
  • BS+ in computer science or a related field, or equivalent relevant experience.
  • Preferred: US Citizenship preferred
  • For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals.
  • All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
  • Experience: 5+ years of experience developing and maintaining IAM products/tools.
  • Automation-first mindset: Experience writing production-ready scalable software, Infrastructure as Code, and using AI coding tools to build reliable automation.
  • IAM Expertise: Strong grasp of IAM best practices, techniques, and common failure modes (e.g., least privilege, privilege escalation paths, separation of duties, breakglass, auditability).
  • Educational Background: BS+ in computer science or a related field, or equivalent relevant experience.
  • Strong grasp of IAM best practices, techniques, and common failure modes, such as least privilege, privilege escalation paths, separation of duties, breakglass, and auditability.
  • Preferred: US Citizenship.

Benefits

  • We approach our distributed world of work with flexibility and trust.
  • Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
  • Work personas may be flexible, remote, or required in office depending on the nature of work and assigned work location.
  • By joining the team, you’ll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high-growth company.
  • If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

ServiceNow is a global market standard providing an intelligent cloud-based platform that connects people, systems, and processes; Moveworks is its Agentic AI Assistant platform for workforce automation.

🇺🇸 United StatesEnterprise SoftwareEnterpriseservicenow.com

What people say about this company

3.8/ 5

  • Employees appreciate the collaborative work environment.
  • There are opportunities for professional growth and development.
  • Some employees have raised concerns about management effectiveness.
Salary not disclosed