Arbor
Senior Sales Administrator (9 Month Fixed Term Contract)
RemoteUnited Kingdom only
- Role
- Sales
- Experience
- Senior
- Employment
- Contract
£25k–£30k/yr
Check eligibility
Open to GB only. Set where you work from to check your eligibility.
No BS summary
Senior Sales Administrator needed for a 9-month fixed-term contract to provide administrative and commercial support to Sales teams. Requires autonomous decision-making on quotes and contracts, strong Salesforce and Excel skills, and experience in B2B SaaS. Must be able to handle complex commercial scenarios and resolve debt-related queries.
Core skills
Salesforce CPQ
Required skills
SalesforceExcel
Required languages
English
What you'll do
- Autonomous Quote & Contract Management Commercial Decisioning: Review and approve quote amendments autonomously, ensuring pro-rata billing and contract alignment are handled correctly to prevent post-sale escalations or credit notes
- Quota & Commission Oversight: Verify that deal structures accurately reflect sales activities to ensure correct quota credit and commission calculations for field representatives
- Complex Multi-Product Support: Lead the administrative build for larger bids and complex contracts
- Salesforce Champion: Manage the cleanest possible sales data within Salesforce, auditing records and unblocking "locked" opportunity lines where appropriate.
- Process Evolution: Partner with Revenue Operations and Finance to identify and implement processes and guardrails for pricing and contract builds, driving automation that reduces administrative time for Partnership Managers
- Finance & Billing Partnership: Act as the primary commercial bridge for the Finance team, proactively resolving complex customer queries that are blocking payment to ensure the swift closure of aged debt
- Dispute Resolution: Resolve invoicing discrepancies, auto-renewal challenges, and credit note requests, making autonomous decisions where appropriate on commercial resolutions that protect both the customer relationship and Arbor's revenue
- Bids & Renewals Support: Coordinate with Bid Managers on large tender opportunities (e.g., G-Cloud 14) to ensure we can operationally support our response
What they require
- Solid experience in a Senior Sales Administration, Sales Operations, or Commercial Contracts role, ideally within a B2B SaaS environment
- Advanced proficiency in Salesforce (CPQ experience is a distinct advantage) and Excel
- Proven ability to handle complex commercial scenarios and debt-related queries with minimal guidance
- Exceptional ability to explain complicated contractual or system issues in plain English to both technical and non-technical stakeholders
Benefits
- A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!
- 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas
- Life Assurance paid out at 3x annual salary
- Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks
- Private Dental Insurance with Bupa
- Salary sacrifice Pension provided by Scottish Widows
- Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay
- 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life!
- Access to services such as Calm and Bippit (financial wellbeing coaching)
- All of our roles champion flexible working and we are happy to discuss what this means to you
- Social committees that plan team, office and company wide events to bring people together and celebrate success
- Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc)
- Volunteer with a charity of your choice for a day each year
- Dog friendly offices!
Arbor provides MIS and school management tools for schools and trusts, helping staff use data, improve efficiency, and create happier working days in education.
Details
Visa sponsorshipNo
£25k–£30k/yr