Senior QA Engineer

About Health-E Commerce: Here at Health-E Commerce, we are a consumer health and wellness advocate and online retailer headquartered in New York, NY. Since 2010, we have launched direct-to-consumer e-commerce brands aimed at simplifying the U.S. tax-free healthcare market and helping everyday Americans and companies benefit better from workplace benefits, wellness and health spending programs. Our portfolio consists of four brands — FSA Store, HSA Store, WellDeserved Health and Caring Mill. Health-e Commerce is an HIG Capital portfolio company. HIG is a leading investment firm with ~$64 billion in AUM and over 125 active portfolio companies. About the Role: We're looking for a Senior QA Engineer to drive quality across multiple concurrent projects, partnering closely with product and engineering to catch risks before they reach production. This role blends hands-on manual and automated testing with process ownership and mentorship of others. Specific responsibilities: Review and validate requirements and technical specifications; partner early with product managers and developers to define acceptance criteria and ensure testability Design and execute test cases covering functional, integration, regression, API, and end-to-end testing across web and mobile (Android/iOS) applications Write manual and automated tests; work with the Test Automation team to build and maintain automated test suites Log, track, and perform root cause analysis on defects through full resolution Document test results and provide observations on product quality and process improvements Establish and monitor QA KPIs; support and enhance test processes and reporting Manage testing efforts across multiple projects under tight deadlines with minimal supervision Mentor and support fellow QA Engineers Leverage AI-powered tools to improve test coverage, accelerate defect analysis, and support overall test efficiency [see note below] What you’ll need: Minimum of 7+ years of quality assurance experience Strong understanding of QA methodologies, defect lifecycle, and SDLC/STLC Experience with Agile software development methodologies Experience writing test cases in BDD/Gherkin syntax Hands-on experience with at least one test management tool (e.g., Jira/Xray, TestRail, Zephyr) Preferred Qualifications 2+ years building automated tests with Playwright and TypeScript Experience integrating automated tests into CI/CD pipelines (e.g., GitHub Actions, Jenkins) Familiarity with AI-assisted testing tools (e.g., AI-generated test cases, code-assist tools, log/defect triage) Experience testing both web and mobile (Android and iOS) applications Strong prioritization and multitasking skills in a fast-paced, rapidly changing environment Note for Current Employees: Please use the internal job board in Greenhouse to apply. Applications submitted through this external link will not be tagged as internal. Compensation, Benefits, & Additional Details: Health-E Commerce's compensation philosophy is grounded in market data and internal equity to ensure fairness and consistency across the team. Individuals new to the company should generally expect offers to fall between the entry point and midpoint of the salary range. Our goal is to provide an offer that supports growth potential within the role and allows for future salary progression. Compensation: $100,000 - $125,000 Discretionary Annual Bonus Eligibility: Up to 10% Medical, Dental, Vision, and 401K with a company match Dependent Care, FSA & HSA accounts Paid Parental & Bonding Leave Flexible PTO & office closure on all major holidays Monthly wellness & internet reimbursements Professional development including certification support & leadership coaching Mental Health resources 100% remote within the United States Must be able to work EST hours Candidate Privacy Notice