Senior Program Manager
- Role
- Project Management
- Experience
- Lead
- Employment
- Contract
Open to CA only. Set where you work from to check your eligibility.
No BS summary
Senior program manager or independent consultant with 10+ years in project/program management. Must be Canada-based and able to lead large cross-functional transformation programs involving manufacturing, software, cloud, logistics, vendors, budgets, and executive stakeholders.
Optional skills
About StickerYou
StickerYou is a leading global e-commerce company for custom die-cut products such as stickers, labels, decals, temporary tattoos, and more. Our proprietary platform infuses automation technology and creativity to empower anyone to make the best custom products in any size, shape, and quantity. Business and consumers can make their marketing, packaging, décor, or personal expression professional grade.
We believe in the enormous power of customization. We are a smart, creative, and passionate group dedicated to growing the most talented and engaging people in Toronto, Canada. We proudly make custom products locally for the global market using software and advanced digital manufacturing.
We make what matters stick!
The Role
We are seeking an experienced Senior Program Manager to lead one of our company's most strategic initiatives: Factory in a Box.
Factory in a Box is a cross-functional transformation program that will establish a repeatable manufacturing model capable of being deployed across multiple locations. The program combines manufacturing equipment, software development, cloud technologies, logistics, legal entity creation, reporting, marketing, pricing, and operational readiness into a single integrated program.
The Senior Program Manager will be accountable for the successful delivery of the overall program by coordinating multiple workstreams, managing dependencies, facilitating executive decision-making, and ensuring the program achieves its strategic objectives.
This role does not require the successful candidate to be the technical expert in every discipline. Instead, they will lead through collaboration with experienced workstream owners who are accountable for delivery within their respective areas.
Work Arrangement
This is a contract position with a flexible workload that will vary throughout the life of the program based on project phase and business priorities.
The expected level of effort may range from approximately 10 hours per week to full time (40 hours per week) during major milestones such as planning, vendor selection, implementation, testing, and go live. Work plans and anticipated hours will be reviewed regularly with the COO to ensure alignment with program priorities and resource requirements.
This role is well suited to an experienced Program Manager or independent consultant who enjoys leading complex transformation initiatives while maintaining flexibility in their professional commitments.
Responsibilities
Program Leadership
- Lead the Factory in a Box program from initiation through successful implementation.
- Develop and maintain the integrated program roadmap, master schedule, milestones, and critical path.
- Ensure alignment across all workstreams and organizational stakeholders.
- Monitor overall program health, schedule, scope, budget, and quality.
- Drive accountability while enabling collaboration among workstream owners.
- Identify and manage cross-functional dependencies.
- Ensure the program remains aligned with strategic business objectives.
Workstream Coordination
Coordinate and integrate work across multiple disciplines, including:
- Equipment and Mechanical Engineering
- Manufacturing Equipment Procurement
- Systems Integration
- Software Development
- Cloud Migration
- Reporting and Business Intelligence
- Logistics and Supply Chain
- Marketing and Pricing
- Legal and Corporate Entity Creation
- Operational Readiness
- Government Funding and Reporting (e.g., IRAP)
Facilitate collaboration across workstreams and ensure that decisions, risks, and dependencies are proactively managed.
Governance & Executive Reporting
- Establish and maintain program governance.
- Chair weekly cross-functional program meetings.
- Maintain integrated project plans and dashboards.
- Prepare executive status reports and Steering Committee presentations.
- Escalate decisions requiring executive approval.
- Ensure workstream owners remain aligned with overall program objectives.
Risk & Issue Management
- Maintain comprehensive RAID (Risks, Assumptions, Issues, and Dependencies) logs.
- Identify risks early and develop mitigation strategies.
- Resolve cross-functional issues before they impact delivery.
- Monitor program health and recommend corrective actions.
Vendor & Partner Management
- Coordinate external vendors, consultants, systems integrators, and technology partners.
- Monitor vendor performance and contractual commitments.
- Facilitate collaboration between internal teams and external suppliers.
Financial Oversight
- Monitor program budgets, forecasts, and expenditures.
- Identify financial risks and opportunities.
- Support business case updates throughout the program lifecycle.
Organizational Change & Readiness
- Coordinate implementation readiness across all business functions.
- Support communication planning and organizational adoption.
- Help ensure successful transition into ongoing operations.
Required Experience
- 10+ years of progressively responsible experience in project and program management.
- Demonstrated success leading large, cross-functional business transformation programs.
- Experience coordinating initiatives involving multiple business functions and technical disciplines.
- Strong executive communication and stakeholder management skills.
- Experience managing complex vendor relationships.
- Experience facilitating executive steering committees.
- Strong understanding of dependency management, critical path analysis, and enterprise risk management.
- Experience managing integrated budgets and program schedules.
Preferred Experience
Experience in one or more of the following environments:
- Manufacturing
- Industrial automation
- Capital equipment implementation
- Supply chain or logistics
- Digital transformation
- ERP implementations
- Multi-site operations
- Software development
- Cloud technologies
Experience in the printing industry is considered an asset but is not required.
Diversity & Inclusion
StickerYou is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. If you require accommodation for the recruitment or interview process, please let us know and we will work with you to meet your needs
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
How We Hire
We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews.
This posting is for a current, open position within StickerYou.
This opportunity is offered through HighlightTA, the on-demand talent team supporting StickerYou's growth.
Connect with us and learn more:
StickerYou on LinkedIn
HighlightTA on LinkedIn
What you'll do
- Lead the Factory in a Box program from initiation through successful implementation.
- Develop and maintain the integrated program roadmap, master schedule, milestones, and critical path.
- Ensure alignment across all workstreams and organizational stakeholders.
- Monitor overall program health, schedule, scope, budget, and quality.
- Drive accountability while enabling collaboration among workstream owners.
- Identify and manage cross-functional dependencies.
- Ensure the program remains aligned with strategic business objectives.
- Coordinate and integrate work across equipment and mechanical engineering.
- Coordinate and integrate work across manufacturing equipment procurement.
- Coordinate and integrate work across systems integration.
- Coordinate and integrate work across software development.
- Coordinate and integrate work across cloud migration.
- Coordinate and integrate work across reporting and business intelligence.
- Coordinate and integrate work across logistics and supply chain.
- Coordinate and integrate work across marketing and pricing.
- Coordinate and integrate work across legal and corporate entity creation.
- Coordinate and integrate work across operational readiness.
- Coordinate and integrate work across government funding and reporting, such as IRAP.
- Facilitate collaboration across workstreams and ensure decisions, risks, and dependencies are proactively managed.
- Establish and maintain program governance.
- Chair weekly cross-functional program meetings.
- Maintain integrated project plans and dashboards.
- Prepare executive status reports and Steering Committee presentations.
- Escalate decisions requiring executive approval.
- Ensure workstream owners remain aligned with overall program objectives.
- Maintain comprehensive RAID logs for risks, assumptions, issues, and dependencies.
- Identify risks early and develop mitigation strategies.
- Resolve cross-functional issues before they impact delivery.
- Monitor program health and recommend corrective actions.
- Coordinate external vendors, consultants, systems integrators, and technology partners.
- Monitor vendor performance and contractual commitments.
- Facilitate collaboration between internal teams and external suppliers.
- Monitor program budgets, forecasts, and expenditures.
- Identify financial risks and opportunities.
- Support business case updates throughout the program lifecycle.
- Coordinate implementation readiness across all business functions.
- Support communication planning and organizational adoption.
- Help ensure successful transition into ongoing operations.
What they require
- 10+ years of progressively responsible experience in project and program management.
- Demonstrated success leading large, cross-functional business transformation programs.
- Experience coordinating initiatives involving multiple business functions and technical disciplines.
- Strong executive communication and stakeholder management skills.
- Experience managing complex vendor relationships.
- Experience facilitating executive steering committees.
- Strong understanding of dependency management, critical path analysis, and enterprise risk management.
- Experience managing integrated budgets and program schedules.
- Expected level of effort may range from approximately 10 hours per week to full time during major milestones such as planning, vendor selection, implementation, testing, and go live.
- Preferred: Experience in manufacturing.
- Preferred: Experience in industrial automation.
- Preferred: Experience in capital equipment implementation.
- Preferred: Experience in supply chain or logistics.
- Preferred: Experience in digital transformation.
- Preferred: Experience in ERP implementations.
- Preferred: Experience in multi-site operations.
- Preferred: Experience in software development.
- Preferred: Experience in cloud technologies.
- Preferred: Experience in the printing industry is considered an asset but is not required.
Benefits
- Flexible workload that will vary throughout the life of the program based on project phase and business priorities.
- Work plans and anticipated hours will be reviewed regularly with the COO to ensure alignment with program priorities and resource requirements.
- Well suited to an experienced Program Manager or independent consultant who enjoys leading complex transformation initiatives while maintaining flexibility in their professional commitments.
- Accommodation available for the recruitment or interview process if needed.
HighlightTA is the on-demand talent team supporting Certn’s growth. Certn provides background check solutions and describes itself as building The World’s Easiest Background Check.