Senior Product Quality Analyst - AI Voice
- Role
- QA
- Experience
- Senior
- Company size
- Enterprise
Open to GB only. Set where you work from to check your eligibility.
No BS summary
Senior Product Quality Analyst for Spotify's AI Voice team in London. This role defines and measures AI voice quality, integrating creative, technical, and industry standards. The goal is to ensure AI voice technology effectively serves Spotify's specific product needs.
Core skills
The Personalization team makes deciding what to play next easier and more enjoyable for every listener. From Blend to Discover Weekly, we’re behind some of Spotify’s most-loved features. We built them by understanding the world of music and podcasts better than anyone else. Join us and you’ll keep millions of users listening by making great recommendations to each and every one of them. We are the Voice Production Team, the creative team behind Spotify’s AI voice experiences. We think about AI voices from a casting perspective — including voice type, age and gender — and from a performance perspective, recognizing that a voice may need to perform differently for DJ than it does for an audiobook recap. We bring expertise in voice casting, direction, recording and production, and work closely with Speak to set the quality bar for AI voice models across experiences including AI DJ, Generative AI Ads, Personalized Podcasts, Agent Voice Chat and more. As a Senior Product Quality Analyst, you’ll bring a dedicated evaluation perspective to the team. You’ll own how we define and measure AI voice quality, bringing together Voice Production’s creative bar, Speak’s technical bar and the wider industry bar. Your goal won’t simply be to determine whether Spotify has the “best” AI voice technology on the market. You’ll help us answer a more important question: is our technology the best at serving Spotify’s specific needs?
What you'll do
- Bring a dedicated evaluation perspective to the team.
- Own how we define and measure AI voice quality, bringing together Voice Production’s creative bar, Speak’s technical bar and the wider industry bar.
- Help us answer a more important question: is our technology the best at serving Spotify’s specific needs?
Benefits
- Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones.
- Our platform is for everyone, and so is our workplace.
- The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking!
- Bring us your personal experience, your perspectives, and your background.
- We are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone.
- We have ways to request reasonable accommodations during the interview process and help assist in what you need.
- If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.
Spotify's Platform team creates technology that enables rapid growth in users and business. The Core Infrastructure studio builds foundational systems for engineers, and the Backend Experience & Tools Product Area defines the future of backend development.