Skip to main content
REMOTERA
Back to feed
Point

Senior People Operations Associate

RemoteUnited States onlyArchived
Published
Role
HR
Experience
Senior
Company size
Startup
$47.5–$52.5/hr
Check eligibility

Open to US only. Set where you work from to check your eligibility.

No BS summary

Senior People Operations Associate with 4+ years of experience in HR/People Ops. Needs broad knowledge of employee lifecycle, experience with onboarding, leaves, and benefits. Must be highly organized, detail-oriented, and comfortable balancing employee support with operational execution. Experience with HRIS (Rippling preferred) is a plus.

Core skills

People OperationsHR Generalist

Required skills

employee lifecycle processescore HR practicesonboardingleaves of absencebenefits administrationHRISpayrollperformance-managementemployee-engagement platforms

Optional skills

Rippling

What you'll do

  • Coordinate the onboarding experience, ensuring new employees have a welcoming, organized, and consistent start.
  • Partner with internal stakeholders to ensure onboarding activities are completed accurately and on time.
  • Manage employee lifecycle changes, including promotions, transfers, manager changes, employment-status changes, and departures.
  • Maintain accurate employee records and ensure changes are properly documented and reflected across People systems.
  • Identify inefficiencies and independently propose scalable solutions to automate or streamline recurring employee lifecycle processes.
  • Help coordinate and administer company-wide People programs, including surveys, learning initiatives, and employee recognition.
  • Develop program materials, employee communications, manager resources, timelines, and process documentation.
  • Gather and organize employee feedback, program data, and operational insights to help evaluate program effectiveness.
  • Partner with members of the People team on the continuous improvement of employee programs.
  • Serve as an approachable first point of contact for employee questions related to policies, benefits, time away from work, People processes, and employment practices.
  • Facilitate leaves of absence and workplace accommodation processes in partnership with employees, managers, benefits providers, and other stakeholders.
  • Guide employees through leave requirements, documentation, timelines, pay coordination, and return-to-work processes while maintaining confidentiality.
  • Support benefits administration, including employee questions, qualifying life events, and occasional coordination with vendors.
  • Conduct periodic audits of employee data, documentation, and People processes to identify gaps or inconsistencies.
  • Help ensure People practices remain compliant with applicable employment requirements and internal policies.
  • Recommend practical process improvements that reduce manual work, improve controls, and create a better employee experience.
  • Support cross-functional People projects and contribute to evolving the People Operations function as the organization grows.

What they require

  • 4+ years of experience in People Operations, Human Resources, or a related field.
  • Broad working knowledge of employee lifecycle processes and core HR practices.
  • Experience coordinating onboarding, leaves of absence, benefits, or other employee-facing programs.
  • Strong project-management and organizational skills, with the ability to manage multiple deadlines and recurring processes.
  • Excellent written and verbal communication skills, including the ability to explain complex processes clearly and empathetically.
  • Sound judgment and the ability to recognize when an issue should be escalated.
  • High attention to detail and a commitment to maintaining accurate records.
  • Demonstrated discretion when handling sensitive and confidential employee information.
  • Comfort working in a fast-moving environment where processes may still be evolving.
  • A collaborative, service-oriented approach and the ability to build trusted relationships with employees, managers, and cross-functional partners.
  • Experience working with HRIS (Rippling preferred), benefits, payroll, performance-management, or employee-engagement platforms.

Benefits

  • Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
  • Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays.
  • Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ.
  • Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay.
  • Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success.
  • Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage.
  • Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, a one-time home office reimbursement, and company provided equipment including a MacBook and monitor.

Point

Point's mission is to make homeownership more valuable and accessible by helping homeowners access their wealth and achieve financial flexibility.

FintechStartup
$47.5–$52.5/hr