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Tidio

Senior Partnership Manager (USA/Canada based)

RemoteCanada, United States only
Published
Role
Sales
Experience
Senior
Employment
Contract
Company size
Mid-size
Salary not disclosed
Check eligibility

Open to CA, US only. Set where you work from to check your eligibility.

No BS summary

Senior partnerships/channel sales person based in the USA or Canada. Needs 5+ years in B2B SaaS partnerships, channel sales, or business development, with outbound partner acquisition and agency/e-commerce partner experience.

Core skills

PartnershipsChannel Sales

Required skills

PartnerStackHubSpotApolloLinkedIn Sales Navigator

Optional skills

Shopifyemail marketing platforms

Optional languages

English 1:1 classes offered as benefit, not candidate requirement; no proficiency requirement stated.

What you'll do

  • Build and grow a portfolio of high-performing agency, affiliate, and e-commerce partners across North America.
  • Proactively source and close new partners through outbound outreach, marketplaces, partner ecosystems, and industry events.
  • Own the full partnership lifecycle: from prospecting and commercial conversations through onboarding, activation, and ongoing growth.
  • Help partners generate revenue by enabling successful go-to-market activities and identifying expansion opportunities.
  • Represent Tidio at industry events and conferences to build brand awareness and generate new partnership opportunities.
  • Monitor partner performance and identify opportunities to increase engagement and revenue.

What they require

  • 5+ years of experience in B2B SaaS partnerships, channel sales, or business development.
  • Experience building or scaling early-stage partnership programs is highly preferred.
  • Proven success acquiring partners through outbound prospecting and building partnerships from scratch.
  • Experience working with agencies and/or e-commerce partners.
  • Strong commercial skills, including discovery, presentations, negotiation, and closing.
  • Track record of owning a revenue target and managing a partner pipeline.
  • Experience representing a company at conferences, trade shows, or industry events.
  • Experience using tools such as PartnerStack, HubSpot, Apollo, LinkedIn Sales Navigator, and email marketing platforms.
  • Consistently acquire new revenue-generating partners.
  • Manage partnership opportunities with typical deal sizes of $30K–$100K ARR and an average sales cycle of about two weeks.
  • Build a healthy portfolio of engaged partners that consistently drive new business and expansion opportunities.

Benefits

  • Remote work model with flexible hours
  • Contract options: B2B or Contract of employment (via Deel)
  • 26 days off guaranteed in a year
  • Great development opportunities – company-supported courses and conferences
  • Individual work tools—MacBook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs!
  • Mental well-being program – individual therapy sessions and resources for employees
  • Sport & wellness benefit or its financial equivalent.
  • Free access to one of the most popular e-book/audiobook services
  • Regular social events (company-wide offsites, team events)
  • Budget for 1:1 English language classes

Tidio is the customer service platform that aligns AI and people, so businesses can scale without losing trust or the human touch.

Customer ServiceMid-sizetidio.com/

Details

Posting languageEnglish
Apply routeDom
Salary not disclosed