GoDaddy
Senior Manager System Engineering
RemoteColombia only
- Role
- Engineering Management
- Experience
- Senior
- Company size
- Enterprise
Salary not disclosed
Check eligibility
Open to CO only. Set where you work from to check your eligibility.
No BS summary
Senior technical engineering manager for Colombia-based remote work. Needs 5+ years leading 24/7 production operations, strong AWS/data platform architecture, and hands-on ownership of large-scale analytics platforms.
Core skills
AWSRedshiftAirflow
Required skills
EMRLambdaEKSS3IAMRBACCDKCloudFormationETLELT
Optional skills
LLMNeptuneDatabricksLakehouseFeature storesML infrastructureProtegrityPII tokenization
What you'll do
- Own and operate GoDaddy's analytical and data intelligence platforms (Redshift, QuickSight, FeedDB, Protegrity, Alation) as the authoritative L1/L2 platform owner — driving reliability, deployment standards, cost optimization, and user enablement across an ecosystem with a 50PB+ data lake and thousands of consumers.
- Lead 24/7 incident management and production operations across 10+ Data & AI platforms, owning MTTR/MTTD targets, AAR rigor, and a root-cause-to-control loop that converts every incident into a runbook, monitoring improvement, or automation — not just a resolved ticket.
- Architect and advanced Forge Ops OS, the team's agent-based operating model. This model uses history-informed early warning, auto-recovery agents, runbook intelligence, and bounded agentic orchestration.
- Drive data platform cost efficiency through unit economics— cost per query, cost per workload, cost per dashboard visit — translating AWS spend into measurable business metrics and continuous optimization across Redshift, QuickSight, DPaaS, and ML infrastructure.
- Manage operational planning and executive reporting weekly, monthly, and quarterly.
- Run a sprint-based improvement program with a near 70% strategic allocation.
- Provide clear traceability from team execution to company goals and landmark outcomes.
What they require
- 5+ years validated 24/7 production operations leadership— leading incident response end-to-end, owning MTTR performance, leading post-mortems (AARs) that produce controls, and driving the systemic fixes that reduce incident recurrence.
- Hands-on AWS architecture/platform expertise — Redshift, EMR/Airflow, Lambda, EKS, S3, IAM/RBAC, and CDK/CloudFormation — with end-to-end operational and cost ownership of at least two production data or analytics platforms.
- Systems and software architecture fluency— able to translate business requirements into scalable technical designs, reason about architectural trade-offs, and decompose solutions into actionable engineering tasks without deferring all technical judgment to individual contributors.
- Data platform operations at scale— ETL/ELT pipelines, data lakes, orchestration frameworks (Airflow, EMR), and BI tooling — with deep understanding of data quality, SLAs, lineage, and the dependency chains that connect producers to executive-facing consumers.
- Technical team leadership with operational rigor— proven ability to lead engineers through sprint-based planning, capacity management, and cross-functional delivery, while maintaining the hands-on technical credibility to unblock, review, and elevate the team's output.
- Preferred: Experience with AI/agentic operations — building or operating LLM-based tools such as automated runbooks, incident response agents, AAR generation systems, or bounded auto-recovery workflows.
- Preferred: Familiarity with graph databases or lineage/observability architectures for dependency mapping, early warning, and blast-radius analysis in large data ecosystems.
- Preferred: Hands-on experience with analytical compute platforms in a production operations context.
- Preferred: Experience with data protection platforms and PII/tokenization workflows in large-scale data lake or analytics environments.
- Preferred: Familiarity with incident management systems as operational systems of record — including MTTR/MTTD tracking and CI/lineage integration.
Benefits
- Paid time off
- Retirement savings (e.g., 401k, pension schemes)
- Bonus/incentive eligibility
- Equity grants
- Participation in our employee stock purchase plan
- Competitive health benefits
- Family-friendly benefits, including parental leave
GoDaddy provides end-to-end solutions for online growth, including domain registration, web hosting and security, online marketing tools, payment processing and POS solutions, financial services and Airo AI Builder, an AI-powered creation platform.
Salary not disclosed